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Ticket Number [T000104]
31-Oct-2020 04:31pm
LIM CHONG SHEN
Axis Product Price List
May I know price list given including postage, fuel surcharge? I need assistance on the pricing in google drive.
02-Nov-2020 09:39am
AXIS SUPPORT - Kah Yee
Dear Chong Shen,
Yes, the product list in Axis price list is included postage. You may see it in the column - Total Cost (Product + Postage)
06-Nov-2020 11:14pm
LIM CHONG SHEN
Dear Kah Yee,
Noted on postage. How about fuel surcharge? For example as per attached, fuel surcharge 12..25% given is based on what calculation, do i need to adjust it?
Selling price including fuel surcharge or i need to manually add in?
Attachment(s):-
09-Nov-2020 03:30pm
AXIS SUPPORT
Hi Johnson,
For the fuel surcharge, the rate will be different every month.
In order to adjust the correct calculation based on the updated fuel surcharge, you may find out the latest surcharge on their website (DHL/UPS), as the image attached.
thanks.
Attachment(s):-
11-Nov-2020 02:18am
LIM CHONG SHEN
Hi Support,
Meaning to say I would need to monitor myself on the fuel surcharge on each forwader website?
11-Nov-2020 04:30pm
AXIS SUPPORT - Kah Yee
Dear Chong Shen,
Yes, you need to monitor yourself on the fuel surcharge because the rate will bel be different every month.
16-Nov-2020 05:54pm
AXIS SUPPORT - Kah Yee
Dear Chong Shen,
As per conversation, your issue been solved. Kindly close this ticket, our system will close this ticket in 24 hours. Thank you
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