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New Ticket Details
Date Ticket No. Submitter Subject Type Marketplace Status Support Person Action Group
2023-May-27 17:21:47T000657GOLDEN POH ENTERPRISEPayment for Outstanding Bills paidBilling/Invoice EnquiryNewSupport
2023-Feb-18 15:11:26T000656SCS SEMINARS & CONSULTATION SERVICESEBAY ORDER BUT CANNOT FIND THE PRODUCT IN YOUR PACKAGE LISTGeneral/Products RelatedNewSupport
2023-Jan-04 22:57:45T000655TOH XIN YUEHEnquiry on Billing DNBilling/Invoice EnquiryNewSupport
2022-Dec-20 18:40:09T000654SCS SEMINARS & CONSULTATION SERVICESorder placed but no tracking code, shopee auto cancelled, and customer agree to re orderLocal ShipmentShopeeNewSupport
2022-Nov-08 08:25:27T000653TAN TANG ZHETR210327-Received incomplete items-14/9/22General/Products RelatedNewSupport
2022-Oct-12 07:16:34T000652NG SIOW LIDid not receive shipping notification like usual after update a new emailGeneral/Products RelatedNewSupport
2022-Oct-11 10:03:38T000651TAN TANG ZHEFBA receive incomplete itemsGeneral/Products RelatedNewSupport
2022-Sep-29 19:21:57T000650TAN TANG ZHETR211917-Receive incomplete items (27.9.22)Global ShipmenteBayNewSupport
2022-Aug-29 16:29:36T000649TAN TANG ZHETR207093- Receive Defective items.Global ShipmentAmazonNewSupport
2022-Aug-28 11:03:15T000648TAN TANG ZHEcustomer order 12 x phytosceince stem cell but attached pic below was just received 10 x phyto. General/Products RelatedNewSupport
2022-Aug-13 21:48:41T000647TAN TANG ZHETR205742-receive incomplete itemsLocal ShipmentNewSupport
2022-Aug-12 09:11:24T000646TAN TANG ZHETR203999 - receive incomplete itemsGlobal ShipmentNewSupport
2022-Aug-03 23:31:44T000645TAN TANG ZHETR199326- receive incomplete itemGeneral/Products RelatedNewSupport
2022-Jun-28 09:01:04T000644TAN TANG ZHETR198706-receive incomplete itemsGeneral/Products RelatedNewSupport
2022-Jun-13 10:10:16T000642TAN TANG ZHETR195662- Received incomplete itemGeneral/Products RelatedAmazonNewSupport
2022-Jun-12 16:26:56T000641Organic Tulips TradingErrors occur during submission orderLocal ShipmentLazadaNewSupport
2022-Jun-08 11:25:59T000640TAN TANG ZHETR196105-Received incomplete itemsGeneral/Products RelatedNewSupport
2022-Jun-07 08:53:31T000639TAN TANG ZHETR195007-Received incomplete itemGeneral/Products RelatedAmazonNewSupport
2022-May-19 23:50:49T000638TAN TANG ZHERequest replacement for incomplete itemGlobal ShipmentNewSupport
2022-May-03 15:47:17T000637TOH XIN YUEHUn-gate Grocery & Gourmet Food Category in Australia MarketplaceGeneral/Products RelatedAmazonNewMember
2022-Apr-28 09:34:22T000636Organic Tulips TradingInvoice No: 190684 1545 (Shopee Missing Parcel) Still Pending To ShipLocal ShipmentNewSupport
2022-Apr-22 18:04:38T000635TAN TANG ZHETR188319-Wrong item receivedGlobal ShipmentNewSupport
2022-Apr-20 10:10:31T000634TAN TANG ZHETR187948- Receive Damgaed itemGeneral/Products RelatedNewSupport
2022-Apr-15 23:36:02T000633TAN TANG ZHETR189316-Receive wrong itemGeneral/Products RelatedAmazonNewSupport
2022-Mar-10 22:58:13T000631TAN CHAUR MINGAmazon Product Policy Compliance - Organo Gold Coffee for Black & LatteGeneral/Products RelatedAmazonNewSupport
2022-Jan-12 14:47:09T000618Poon Chun HooAmazon Un-gate For Amazon Account (T000615)Amazon Un-gate CategoryAmazonNewSupport
2022-Jan-04 18:12:20T000615Poon Chun HooAmazon Un-gate For Amazon AccountAmazon Un-gate CategoryAmazonNewSupport
2022-Jan-04 18:04:49T000614Amazon Un-gate For Amazon AccountAmazon Un-gate CategoryAmazonNewSupport
2021-Nov-01 23:30:41T000578TAN TANG ZHEEbay Account SuspendedOtherseBayNewMember
2021-Oct-22 00:00:27T000572Tan Chee SiangUn-Gate Grocery & Gourmet Foods categoryAmazon Un-gate CategoryAmazonNewMember
2021-Sep-23 04:27:05T000547SCS SEMINARS & CONSULTATION SERVICESebay suspended issues NOT YET RESOLVEOthersNewSupport