Ticket History Managed Ticket
Created Date Time | Ticket No. | Submitter | Subject | Type | Marketplace | Status | Support Person | Action By | Action |
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2023-May-27 17:21:47 | T000657 | GOLDEN POH ENTERPRISE | Payment for Outstanding Bills paid | Billing/Invoice Enquiry | New | Support |
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2023-Feb-18 15:11:26 | T000656 | SCS SEMINARS & CONSULTATION SERVICES | EBAY ORDER BUT CANNOT FIND THE PRODUCT IN YOUR PACKAGE LIST | General/Products Related | New | Support |
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2023-Jan-04 22:57:45 | T000655 | TOH XIN YUEH | Enquiry on Billing DN | Billing/Invoice Enquiry | New | Support |
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2022-Dec-20 18:40:09 | T000654 | SCS SEMINARS & CONSULTATION SERVICES | order placed but no tracking code, shopee auto cancelled, and customer agree to re order | Local Shipment | Shopee | New | Support |
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2022-Nov-08 08:25:27 | T000653 | TAN TANG ZHE | TR210327-Received incomplete items-14/9/22 | General/Products Related | New | Support |
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2022-Oct-12 07:16:34 | T000652 | NG SIOW LI | Did not receive shipping notification like usual after update a new email | General/Products Related | New | Support |
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2022-Oct-11 10:03:38 | T000651 | TAN TANG ZHE | FBA receive incomplete items | General/Products Related | New | Support |
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2022-Sep-29 19:21:57 | T000650 | TAN TANG ZHE | TR211917-Receive incomplete items (27.9.22) | Global Shipment | eBay | New | Support |
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2022-Aug-29 16:29:36 | T000649 | TAN TANG ZHE | TR207093- Receive Defective items. | Global Shipment | Amazon | New | Support |
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2022-Aug-28 11:03:15 | T000648 | TAN TANG ZHE | customer order 12 x phytosceince stem cell but attached pic below was just received 10 x phyto. | General/Products Related | New | Support |
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2022-Aug-13 21:48:41 | T000647 | TAN TANG ZHE | TR205742-receive incomplete items | Local Shipment | New | Support |
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2022-Aug-12 09:11:24 | T000646 | TAN TANG ZHE | TR203999 - receive incomplete items | Global Shipment | New | Support |
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2022-Aug-03 23:31:44 | T000645 | TAN TANG ZHE | TR199326- receive incomplete item | General/Products Related | New | Support |
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2022-Jun-28 09:01:04 | T000644 | TAN TANG ZHE | TR198706-receive incomplete items | General/Products Related | New | Support |
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2022-Jun-20 14:15:09 | T000643 | Siew Yoke Lee | Not able to file products in the package drop down list | General/Products Related | Shopee | Cancelled | |||
2022-Jun-13 10:10:16 | T000642 | TAN TANG ZHE | TR195662- Received incomplete item | General/Products Related | Amazon | New | Support |
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2022-Jun-12 16:26:56 | T000641 | Organic Tulips Trading | Errors occur during submission order | Local Shipment | Lazada | New | Support |
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2022-Jun-08 11:25:59 | T000640 | TAN TANG ZHE | TR196105-Received incomplete items | General/Products Related | New | Support |
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2022-Jun-07 08:53:31 | T000639 | TAN TANG ZHE | TR195007-Received incomplete item | General/Products Related | Amazon | New | Support |
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2022-May-19 23:50:49 | T000638 | TAN TANG ZHE | Request replacement for incomplete item | Global Shipment | New | Support |
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2022-May-03 15:47:17 | T000637 | TOH XIN YUEH | Un-gate Grocery & Gourmet Food Category in Australia Marketplace | General/Products Related | Amazon | New | Member |
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2022-Apr-28 09:34:22 | T000636 | Organic Tulips Trading | Invoice No: 190684 1545 (Shopee Missing Parcel) Still Pending To Ship | Local Shipment | New | Support |
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2022-Apr-22 18:04:38 | T000635 | TAN TANG ZHE | TR188319-Wrong item received | Global Shipment | New | Support |
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2022-Apr-20 10:10:31 | T000634 | TAN TANG ZHE | TR187948- Receive Damgaed item | General/Products Related | New | Support |
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2022-Apr-15 23:36:02 | T000633 | TAN TANG ZHE | TR189316-Receive wrong item | General/Products Related | Amazon | New | Support |
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2022-Mar-25 16:31:09 | T000632 | Galatians Resources | Improper packaging, No fragile sticker, Customer Disappointed for Shopee Order 22031519XXXYVP | Local Shipment | Shopee | WIP | Member |
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2022-Mar-10 22:58:13 | T000631 | TAN CHAUR MING | Amazon Product Policy Compliance - Organo Gold Coffee for Black & Latte | General/Products Related | Amazon | New | Support |
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2022-Mar-09 07:36:49 | T000630 | TAN TANG ZHE | TR182280-Receive incomplete items | General/Products Related | WIP | Member |
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2022-Mar-07 12:39:11 | T000629 | TAN TANG ZHE | TR182538- Receive damaged item | General/Products Related | WIP | Member |
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2022-Mar-02 13:28:01 | T000628 | Organic Tulips Trading | Invoice Number :TR182018 / Shopee Order ID 220227KNQYCSXR | Local Shipment | Closed |
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2022-Feb-21 09:29:18 | T000627 | TEO CHING CHING | Request parcel Photo Invoice order 179277 1647, ship out on 14/2/2022 | General/Products Related | Closed |
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2022-Feb-09 16:54:41 | T000626 | Lim Eng Sien | Counterfeit without a Test Buy - Organo product | Listing Management | Amazon | WIP | Member |
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2022-Feb-04 08:45:23 | T000625 | Organic Tulips Trading | Order Not Capture Axis Invoice 177475 1545 | Order Submission | Closed |
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2022-Feb-02 23:12:30 | T000624 | Lim Chee Song | 220202CKPUVBJX - Poslaju # PL348212457446 | Order Submission | Shopee | Closed |
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2022-Feb-02 22:31:25 | T000623 | Darrell Tan Ming Hup | Not in description | Listing Management | Closed |
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2022-Jan-24 23:14:58 | T000622 | TAN CHAUR MING | Product Not Available at Axis Drop Down List | Order Submission | Lazada | Closed |
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2022-Jan-19 19:18:29 | T000621 | NG SIOW LI | Organo Listing being removed & need to appeal | Listing Management | Amazon | WIP | Member |
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2022-Jan-18 22:34:04 | T000620 | TOH XIN YUEH | Organo Latte infringe the rights owner’s trademark | Others | Amazon | Closed |
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2022-Jan-17 23:06:30 | T000619 | TAN TANG ZHE | Amazon Account Deactivated | Others | Amazon | WIP | Member |
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2022-Jan-12 14:47:09 | T000618 | Poon Chun Hoo | Amazon Un-gate For Amazon Account (T000615) | Amazon Un-gate Category | Amazon | New | Support |
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2022-Jan-12 14:43:50 | T000617 | Poon Chun Hoo | Amazon Un-gate For Amazon Account (T000615) | General/Products Related | Cancelled | ||||
2022-Jan-10 14:45:25 | T000616 | Shawn Yu Suen Keat | Lazada order no. 317089841428120 - Customer Complaint on Parcel Received Conditions | Local Shipment | Lazada | Closed |
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2022-Jan-04 18:12:20 | T000615 | Poon Chun Hoo | Amazon Un-gate For Amazon Account | Amazon Un-gate Category | Amazon | New | Support |
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2022-Jan-04 18:04:49 | T000614 | Amazon Un-gate For Amazon Account | Amazon Un-gate Category | Amazon | New | Support |
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2022-Jan-04 17:31:07 | T000613 | Poon Chun Hoo | Astrogemolite | Listing Management | Amazon | Cancelled | |||
2022-Jan-04 11:27:16 | T000612 | TAN TANG ZHE | TR171287-Receive incomplete items | General/Products Related | Closed | Sandy Bao |
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2022-Jan-03 14:51:00 | T000611 | Shawn Yu Suen Keat | Wrong order placement | Order Submission | Lazada | WIP | Member |
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2022-Jan-03 14:08:55 | T000610 | Organic Tulips Trading | Order Item Not Captured - Shopee Order ID 211231K5DYTCEC | Order Submission | WIP | Member |
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2022-Jan-01 11:56:35 | T000609 | MULTITUDE COMMERCE ENTERPRISE | Change Shop Name | Others | WIP | Member |
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2021-Dec-31 08:55:23 | T000608 | TAN TANG ZHE | TR170172- Incomplete item | Global Shipment | Closed | Sandy Bao |
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2021-Dec-30 22:29:34 | T000607 | TAN CHAUR MING | ARS Package Not Available "4x ARS Roach Repellent 60g + 1x ARS Hoy Hoy Trap A Roach Cockroach Trap" | General/Products Related | Lazada | Closed |
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2021-Dec-30 13:27:44 | T000606 | Anna Doh | duplicated shipment summited 30th December 2021 | General/Products Related | Lazada | WIP | Member |
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2021-Dec-29 14:18:07 | T000605 | TAN TANG ZHE | TR169382-Half of the items is missing for cashflow 101 | Global Shipment | Closed |
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2021-Dec-23 00:55:48 | T000604 | TOH XIN YUEH | Add 38 Boxes Organo Latte in my product list (for FBA) | Global Shipment | Amazon | Closed | Bryan |
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2021-Dec-20 09:04:51 | T000603 | Azmiyantie Ahmad | Request Purchase Receipt for Paypal | Others | eBay | WIP | Bryan | Member |
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2021-Dec-19 21:23:59 | T000602 | TOH XIN YUEH | FBA shipment how many boxes in 1 carton | Global Shipment | Amazon | Closed | Bryan |
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2021-Dec-12 22:23:30 | T000601 | TAN CHAUR MING | DHL Express Shipment Delay | Global Shipment | Amazon | WIP | Sandy Bao | Member |
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2021-Dec-12 16:19:11 | T000600 | TAN TANG ZHE | TR170130-Receive incomplete items | Global Shipment | Amazon | WIP | Bryan | Member |
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2021-Dec-07 20:51:52 | T000599 | TAY KIM PEI | Pls help to activate CAD account / currency on my Payoneer | General/Products Related | Amazon | Closed |
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2021-Dec-07 20:48:23 | T000598 | TAY KIM PEI | Fund withdrawal from Amazon Canada via WorldFirst yet to receive in local account more than 1 month | Others | Amazon | Closed |
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2021-Dec-07 18:11:59 | T000597 | Tay Kim Hong | Activating CAD account / currency on my Payoneer | General/Products Related | Amazon | Closed |
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2021-Dec-07 18:07:51 | T000596 | Tay Kim Hong | Fund withdrawal from Amazon Canada via WorldFirst yet to receive in local account more than 10 days | Others | Amazon | Closed |
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2021-Dec-07 18:04:50 | T000595 | Tay Kim Hong | Fund withdrawal from Amazon Canada via WorldFirst yet to receive in local account more than 10 days | Others | Amazon | Closed |
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2021-Dec-06 12:42:03 | T000594 | ELAINE YEONG PUI PUI | What should i write for the total amount when submit shipment | Shipment Handling | Shopee | WIP | Bryan | Member |
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2021-Dec-04 19:47:12 | T000593 | TAN TANG ZHE | TR165899- Receive incomplete items | General/Products Related | Amazon | Closed | Sandy Bao |
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2021-Dec-01 16:20:07 | T000592 | Jeniffer Tan Wai Ting | Wrong Packaging | Return Cases | Shopee | Closed |
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2021-Dec-01 15:26:06 | T000591 | Darrell Tan Ming Hup | Wrong Product sent | Return Cases | Shopee | Closed | Sandy Bao |
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2021-Dec-01 09:46:08 | T000590 | Leong Vic Jian | product are missing | Global Shipment | eBay | WIP | Bryan | Member |
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2021-Nov-22 23:04:05 | T000589 | TAN TANG ZHE | TR147802-Receive incomplete items | Global Shipment | Amazon | WIP | Sandy Bao | Support |
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2021-Nov-22 15:20:17 | T000588 | Muhammad Alif | Testing Request | Order Submission | Closed |
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2021-Nov-20 13:30:26 | T000587 | TAN TANG ZHE | TR161822- Receive incomplete Items | Global Shipment | Amazon | WIP | Sandy Bao | Support |
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2021-Nov-15 11:24:35 | T000586 | KONG YI HANG | COMPLAINT FROM CUSTOMER REGARDING ORDER NOT COMPLETE | Others | Lazada | WIP | Sandy Bao | Member |
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2021-Nov-13 13:07:01 | T000585 | Jeniffer Tan Wai Ting | Confirmation needed for Shopee Campaign | Others | Shopee | WIP | Bryan | Member |
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2021-Nov-09 13:04:56 | T000584 | WONG LI YEE | unable to sen shipment to customer (billing problem)tq | Local Shipment | Shopee | Closed | Bryan |
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2021-Nov-08 00:11:03 | T000583 | TOH XIN YUEH | Request Product and Box Dimension for FBA purpose | Global Shipment | Amazon | Closed | Bryan |
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2021-Nov-07 10:28:12 | T000582 | TAN TANG ZHE | TR161879- Receive incomplete items | Global Shipment | eBay | WIP | Sandy Bao | Support |
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2021-Nov-06 13:30:07 | T000581 | Anna Doh | ebay account creation | General/Products Related | eBay | WIP | Bryan | Member |
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2021-Nov-03 16:11:55 | T000580 | Gibson Yap Kok wai | unable order zenxin organic product | Order Submission | Shopee | Closed | Bryan |
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2021-Nov-03 15:39:04 | T000579 | ELAINE YEONG PUI PUI | Status of E Bay Account Opening | Others | eBay | Closed | Bryan |
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2021-Nov-01 23:30:41 | T000578 | TAN TANG ZHE | Ebay Account Suspended | Others | eBay | New | Member |
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2021-Oct-27 09:22:07 | T000577 | TAN TANG ZHE | TR164258 - Customer receive incomplete item | Global Shipment | eBay | Closed | Sandy Bao |
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2021-Oct-27 01:02:34 | T000576 | CS ESTORE ENTERPRISE | Item looks Old, Used and Damaged. | Return Cases | Amazon | WIP | Bryan | Member |
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2021-Oct-26 07:42:40 | T000575 | Yu Mei Chei | Shopee Order (Invoice Number :TR164469) Shipment | Local Shipment | WIP | Bryan | Member |
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2021-Oct-25 11:39:46 | T000574 | Yu Mei Chei | Lazada Upload Product Suspended | Others | WIP | Bryan | Member |
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2021-Oct-22 10:23:44 | T000573 | ELAINE YEONG PUI PUI | Restock for Opceden Kidz Ezy Chews | Others | Shopee | Closed | Bryan |
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2021-Oct-22 00:00:27 | T000572 | Tan Chee Siang | Un-Gate Grocery & Gourmet Foods category | Amazon Un-gate Category | Amazon | New | Member |
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2021-Oct-20 18:28:41 | T000571 | ELAINE YEONG PUI PUI | Unable to upload Earth Batch 3 & Respokare & Nutravita | Bulk Upload File | Shopee | Cancelled | |||
2021-Oct-19 23:35:45 | T000570 | Shawn Yu Suen Keat | Listed Products has been suspended by Marketplace SHOPEE due to Violation | Listing Management | Shopee | WIP | Member |
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2021-Oct-19 23:03:54 | T000569 | Shawn Yu Suen Keat | Enquiry on Australian Botanical Soap | General/Products Related | Shopee | WIP | Bryan | Member |
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2021-Oct-18 12:19:50 | T000568 | TAN TANG ZHE | TR163208- Customer receive expired products. | Local Shipment | Lazada | Closed | Sandy Bao |
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2021-Oct-16 08:02:23 | T000567 | LIM CHONG SHEN | Listing Approval: Cauticura Talcum Powder | General/Products Related | WIP | Bryan | Support |
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2021-Oct-15 14:52:07 | T000566 | NG SIOW LI | healthmisc category - ungate in Amazon | Amazon Un-gate Category | Amazon | WIP | Bryan | Member |
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2021-Oct-13 19:46:16 | T000565 | aceonline | Delay in Shipment | Local Shipment | Shopee | WIP | Member |
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2021-Oct-13 17:27:21 | T000564 | Eugene Lim Chun Han | Regarding The Process of submit shipment | Order Submission | Shopee | Closed |
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2021-Oct-12 23:23:44 | T000563 | KONG SIAO YEN | shopee 订单少给面膜 refer to invoice161213 | Billing/Invoice Enquiry | Cancelled | ||||
2021-Oct-11 22:56:53 | T000562 | Galatians Resources | MDA License Details for PIC Blood Pressure Monitor & Ear Thermometer | General/Products Related | Lazada | WIP | Bryan | Support |
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2021-Oct-11 05:54:11 | T000561 | Darrell Tan Ming Hup | Did not show details of products on Shipment history | Local Shipment | Shopee | Closed |
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2021-Oct-11 00:27:58 | T000560 | Shawn Yu Suen Keat | Unable to key in order for new shipment | Local Shipment | Shopee | Closed |
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2021-Oct-09 08:40:18 | T000559 | Shawn Yu Suen Keat | REQUEST FOR LETTER OF APPOINTMENT/ AUTHORISATION AS PRODUCT RESELLER/ DISTRIBUTOR | General/Products Related | Shopee | WIP | Bryan | Support |
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2021-Oct-07 10:28:17 | T000558 | Shawn Yu Suen Keat | Been query by potential buyers on products listed that approval required | General/Products Related | Shopee | WIP | Support |
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2021-Oct-03 14:28:24 | T000557 | Gibson Yap Kok wai | lazada bulk file unable to upload | Bulk Upload File | Lazada | Closed | Bryan |
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2021-Oct-03 14:03:13 | T000556 | lazada bulk file unable to upload | Bulk Upload File | Lazada | WIP | Bryan | Member |
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2021-Oct-01 11:21:27 | T000555 | Organic Tulips Trading | Order Item Not Captured - Shopee Order ID 210930MMNHCY5T | General/Products Related | WIP | Bryan | Member |
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2021-Oct-01 11:19:04 | T000554 | Organic Tulips Trading | Order Item Not Captured - Shopee Order ID 210930MMNHCY5T | General/Products Related | Cancelled | ||||
2021-Sep-30 15:21:59 | T000553 | ELAINE YEONG PUI PUI | Shopee International Platform (SG) | Local Shipment | Shopee | Closed | Bryan |
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2021-Sep-28 23:28:15 | T000552 | TOH XIN YUEH | Received Intellectual Property Complaints from Amazon | Listing Management | Amazon | Closed |
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2021-Sep-26 21:25:01 | T000551 | Darrell Tan Ming Hup | Double entry single shipment selection | General/Products Related | Closed | Bryan |
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2021-Sep-25 21:54:24 | T000550 | TOH XIN YUEH | Un-gate Toys in New, Used, Refurbished, Collectible condition(s) Category | Amazon Un-gate Category | Amazon | Closed | Bryan |
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2021-Sep-25 21:54:13 | T000549 | TOH XIN YUEH | Un-gate Toys in New, Used, Refurbished, Collectible condition(s) Category | General/Products Related | Cancelled | ||||
2021-Sep-25 15:24:33 | T000548 | Anna Doh | lazada Account creation error | Others | WIP | Bryan | Member |
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2021-Sep-23 04:27:05 | T000547 | SCS SEMINARS & CONSULTATION SERVICES | ebay suspended issues NOT YET RESOLVE | Others | New | Support |
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2021-Sep-21 14:04:23 | T000546 | Darrell Tan Ming Hup | Item sent Wrongly | Selling/Returns | Closed | Sandy Bao |
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2021-Sep-20 10:54:57 | T000545 | Yu Mei Chei | Invoice for Amazon Categories Approval | Others | WIP | Bryan | Member |
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2021-Sep-18 17:48:23 | T000544 | ELAINE YEONG PUI PUI | Shopee charged high shipping fee on seller | Others | Shopee | Closed | Bryan |
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2021-Sep-18 17:42:54 | T000543 | ELAINE YEONG PUI PUI | Please cancel wrong single shipment | Local Shipment | Shopee | Closed | Bryan |
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2021-Sep-18 17:40:47 | T000542 | Shopee charged high shipping fee on seller | Others | Shopee | WIP | Bryan | Member |
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2021-Sep-17 21:26:26 | T000541 | Dalip Singh Ujagar Singh | Bulk Upload failure on Lazada | Bulk Upload File | Lazada | WIP | Member |
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2021-Sep-17 14:17:31 | T000540 | Darrell Tan Ming Hup | Own fulfillment | Others | Closed | Bryan |
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2021-Sep-17 14:08:56 | T000539 | Darrell Tan Ming Hup | Shipment Query | Local Shipment | Closed | Bryan |
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2021-Sep-17 11:41:49 | T000538 | ELAINE YEONG PUI PUI | Customer receive wrong products | Return Cases | Cancelled | ||||
2021-Sep-17 08:23:44 | T000537 | Organic Tulips Trading | Order Item Not Captured - Shopee Order ID 210916E635EHCM | General/Products Related | Closed | Bryan |
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2021-Sep-17 05:13:48 | T000536 | Darrell Tan Ming Hup | Asianmeals Peanut Satay Sauce | Local Shipment | Shopee | Closed | Bryan |
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2021-Sep-11 18:49:21 | T000535 | Darrell Tan Ming Hup | Product Voucher Inquiry | General/Products Related | Shopee | Closed |
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2021-Sep-11 17:33:50 | T000534 | Tan Pui Pui | Pls provide below documents for selling WinIon | Amazon Un-gate Category | Amazon | WIP | Bryan | Member |
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2021-Sep-10 22:43:38 | T000533 | Darrell Tan Ming Hup | Simply Natural Mixed Rice Noodle 200g availability | General/Products Related | Shopee | Closed |
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2021-Sep-10 13:41:51 | T000532 | Siew Yoke Lee | Bulk upload file for Australian Botanical Soap Missing Mandatory Field | General/Products Related | Shopee | WIP | Member |
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2021-Sep-09 19:46:14 | T000531 | TAN TANG ZHE | TR155932-Receive wrong item | Global Shipment | eBay | WIP | Sandy Bao | Member |
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2021-Sep-09 17:03:48 | T000530 | aceonline | Short of items received | Local Shipment | Closed | Bryan |
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2021-Sep-08 14:33:29 | T000529 | TEO CHING CHING | Request Invoice to Ungate Amazon Feminine hygiene Category | General/Products Related | WIP | Bryan | Member |
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2021-Sep-08 12:02:13 | T000528 | MULTITUDE COMMERCE ENTERPRISE | Invoice no: 158043 | Local Shipment | Shopee | Closed | Bryan |
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2021-Sep-08 01:04:44 | T000527 | SCS SEMINARS & CONSULTATION SERVICES | My EBay - 2 cases still not yet resolved | Others | eBay | Closed | Bryan |
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2021-Sep-07 09:21:09 | T000526 | Siew Yoke Lee | System prompted I did not insert product detail | Order Submission | Shopee | Cancelled | |||
2021-Sep-07 00:38:53 | T000525 | SCS SEMINARS & CONSULTATION SERVICES | My EBay - 2 cases still not yet resolved | Others | Closed | Bryan |
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2021-Sep-06 23:05:06 | T000524 | Galatians Resources | Shopee Order No. 210905FR3X34T1 | Local Shipment | Shopee | Closed | Bryan |
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2021-Sep-05 15:45:23 | T000523 | LIM CHONG SHEN | Listing Approval: Cauticura Talcum Powder | General/Products Related | Closed | Bryan |
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2021-Sep-05 12:34:12 | T000522 | Organic Tulips Trading | Invoice No:157700 1545 (Order Did Not Capture Product Details) | General/Products Related | Closed | Bryan |
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2021-Sep-04 21:43:52 | T000521 | TEO CHING CHING | repeat order in 2 different invoice | General/Products Related | Closed | Bryan |
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2021-Sep-04 16:10:30 | T000520 | ELAINE YEONG PUI PUI | Unable to upload file in Lazada | Bulk Upload File | Lazada | Closed | Bryan |
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2021-Sep-03 15:28:05 | T000519 | Darrell Tan Ming Hup | List under Sold out | Bulk Upload File | Shopee | Closed |
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2021-Sep-03 15:19:12 | T000518 | TEO CHING CHING | Order item Pending drop off for few days ( Lazada ) | General/Products Related | WIP | Bryan | Member |
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2021-Sep-02 08:22:29 | T000517 | Organic Tulips Trading | Insecto Bundle Name Confusion | General/Products Related | Shopee | Closed | Bryan |
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2021-Sep-01 14:47:07 | T000516 | Darrell Tan Ming Hup | Product expiry dates | General/Products Related | Shopee | Closed | Bryan |
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2021-Sep-01 09:41:12 | T000515 | WONG LI YEE | cant bulk upload | General/Products Related | Closed |
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2021-Sep-01 00:22:11 | T000514 | AC GADGET ELEMENT | Document for ungate Category | Amazon Un-gate Category | Amazon | WIP | Bryan | Member |
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2021-Aug-31 21:16:45 | T000513 | CHOO SHARE LI | Need invoice to apply for sell | General/Products Related | Amazon | Closed | Bryan |
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2021-Aug-31 15:48:22 | T000512 | ELAINE YEONG PUI PUI | The uploaded products were partly succeeded | Bulk Upload File | Shopee | Closed | Bryan |
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2021-Aug-30 16:55:47 | T000511 | AXIM PLATFORM SDN BHD | Request Photo of Walch Packaging for Appeal Damage Case | Others | Shopee | Closed | Bryan |
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2021-Aug-30 14:44:41 | T000510 | Tan Pui Pui | Axis Invoice for AMZ Shipment Check-in Disputes | Billing/Invoice Enquiry | Amazon | Closed | Bryan |
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2021-Aug-30 14:36:28 | T000509 | Tan Pui Pui | Dimension details for 4 box OG Cafe Latte | Return Cases | Closed | Bryan |
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2021-Aug-30 12:37:59 | T000508 | WONG LI YEE | Botanic Essentials The Breather (Eucalyptus & Tea Tree) 10ml | General/Products Related | Shopee | Closed |
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2021-Aug-30 11:16:21 | T000507 | WONG LI YEE | bulk upload shopee | General/Products Related | Closed |
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2021-Aug-30 11:14:34 | T000506 | WONG LI YEE | big problem of Axis | General/Products Related | Shopee | Closed | Bryan |
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2021-Aug-30 11:00:40 | T000505 | WONG LI YEE | choose what ? | Local Shipment | Shopee | Closed | Bryan |
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2021-Aug-30 10:56:20 | T000504 | WONG LI YEE | i ask a lot question using video in whatapp | General/Products Related | Closed | Bryan |
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2021-Aug-30 10:51:00 | T000503 | WONG LI YEE | how to fight price with offical shop ??? | General/Products Related | Closed | Bryan |
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2021-Aug-30 10:50:54 | T000502 | WONG LI YEE | how to fight price with offical shop ??? | General/Products Related | Closed |
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2021-Aug-29 18:55:53 | T000501 | SCS SEMINARS & CONSULTATION SERVICES | appeal case - i need to appeal again how? | Others | eBay | Closed | Bryan |
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2021-Aug-29 03:20:55 | T000500 | WONG LI YEE | choose what ? | Shipment Handling | Closed | Bryan |
| ||
2021-Aug-28 13:43:54 | T000499 | SCS SEMINARS & CONSULTATION SERVICES | URGENT ISSUE- WHY eBay deduct my fund! | Return Cases | Closed | Bryan |
| ||
2021-Aug-28 10:38:02 | T000498 | WONG LI YEE | address | General/Products Related | Shopee | Closed | Bryan |
| |
2021-Aug-27 10:41:53 | T000497 | ELAINE YEONG PUI PUI | Enquiry about how to fill in list title | Local Shipment | Shopee | Closed | Bryan |
| |
2021-Aug-25 20:56:08 | T000496 | ELAINE YEONG PUI PUI | Unable to submit shipment | Local Shipment | Shopee | Closed | Bryan |
| |
2021-Aug-25 17:51:06 | T000495 | Tan Chee Siang | Ungate Amazon Food & Grocery Categories | Amazon Un-gate Category | Amazon | WIP | Bryan | Member |
|
2021-Aug-25 14:51:29 | T000494 | Darrell Tan Ming Hup | Inquiry on system selection | Local Shipment | Shopee | Closed | Bryan |
| |
2021-Aug-25 10:32:23 | T000493 | Siew Yoke Lee | Serving details error in product information excel file in google drive | General/Products Related | Closed | Bryan |
| ||
2021-Aug-24 14:39:56 | T000492 | ELAINE YEONG PUI PUI | Please edit Shopee and Lazada ID | Local Shipment | Lazada | Closed | Bryan |
| |
2021-Aug-23 05:45:56 | T000491 | Darrell Tan Ming Hup | Differences in Price | General/Products Related | Shopee | Cancelled | Bryan | ||
2021-Aug-21 23:35:46 | T000490 | TOH XIN YUEH | How to list product in Amazon | Listing Management | Amazon | Closed |
| ||
2021-Aug-20 21:49:52 | T000489 | Daniel Haikal David | Product selection on Axis | General/Products Related | Closed | Bryan |
| ||
2021-Aug-19 12:34:09 | T000488 | KONG YI HANG | COMPLAINT FROM CUSTOMER REGARDING AUSTRALIAN BOTANICAL SOAP IS DENTED | Return Cases | Shopee | Closed |
| ||
2021-Aug-19 08:59:56 | T000487 | TAN TANG ZHE | TR154641-Item did not ship out | Local Shipment | Closed |
| |||
2021-Aug-18 15:54:26 | T000486 | ELAINE YEONG PUI PUI | The uploaded products were partly succeeded | Bulk Upload File | Shopee | Closed | Bryan |
| |
2021-Aug-16 19:10:01 | T000485 | TAN TANG ZHE | TR154459-Receive incomplete items. | Local Shipment | Shopee | Closed | Sandy Bao |
| |
2021-Aug-16 18:10:52 | T000484 | ELAINE YEONG PUI PUI | Unable to find brand name | Bulk Upload File | Shopee | Closed | Bryan |
| |
2021-Aug-16 16:28:51 | T000483 | CHIN WAI LUN | Would like to know why the same products shipping on the same day but with different shipping cost | Global Shipment | Amazon | Closed |
| ||
2021-Aug-14 22:53:02 | T000482 | ELAINE YEONG PUI PUI | Listing is suspended due to profiteering of pricing regulated items | Bulk Upload File | Shopee | Closed | Bryan |
| |
2021-Aug-14 20:45:53 | T000481 | ELAINE YEONG PUI PUI | Unable to find brand name | Bulk Upload File | Shopee | Closed | Bryan |
| |
2021-Aug-13 17:24:15 | T000480 | ELAINE YEONG PUI PUI | Enquiry regarding how to fill in the description correctly | Bulk Upload File | Shopee | Cancelled | |||
2021-Aug-12 15:18:20 | T000479 | AC GADGET ELEMENT | Document for ungate Category | Amazon Un-gate Category | Amazon | Closed | Bryan | Support |
|
2021-Aug-09 21:43:29 | T000478 | FY GREEN SOLUTIONS SDN BHD | INVOICE NO.154850 | Local Shipment | Lazada | Closed | Bryan |
| |
2021-Aug-09 09:34:03 | T000477 | Tay Kim Hong | Product Compliance Request for Cashflow | General/Products Related | Amazon | Closed | Bryan |
| |
2021-Aug-06 21:12:41 | T000476 | Axis Digital Leap Sdn Bhd | How to do listing | Others | Cancelled | ||||
2021-Aug-04 15:54:57 | T000475 | Organic Tulips Trading | Axis Invoice No: 153781 1545 210801EV07PNQR (Shipping Over Charged from Shopee) | General/Products Related | Closed | Bryan |
| ||
2021-Aug-04 15:53:39 | T000474 | Axis Invoice No: 153781 1545 210801EV07PNQR (Shipping Over Charged from Shopee) | Local Shipment | Closed | Bryan |
| |||
2021-Aug-02 10:46:49 | T000473 | TEO CHING CHING | Product cost & Billing cost not same | Others | Shopee | Closed | Sandy Bao |
| |
2021-Aug-02 10:19:16 | T000472 | TEO CHING CHING | Customer received Product pack which already open or bitten by mouse. | Local Shipment | Shopee | Closed | Bryan |
| |
2021-Jul-31 10:38:30 | T000471 | Azmiyantie Ahmad | Payment Receipt to Unblock Paypal account | General/Products Related | Closed | Bryan |
| ||
2021-Jul-31 10:15:06 | T000470 | BINEXUS STATION | eBay account suspended | Others | eBay | Closed | Bryan |
| |
2021-Jul-30 18:41:18 | T000469 | Organic Tulips Trading | INVOICE No : IMA21-5082 | Billing/Invoice Enquiry | Closed |
| |||
2021-Jul-27 00:15:57 | T000468 | LIM CHONG SHEN | Listing at risk of removal : Amazon | General/Products Related | Closed | Bryan |
| ||
2021-Jul-26 19:58:04 | T000467 | CHOO SHARE LI | Cannot upload Living Jungle | General/Products Related | Lazada | Closed | Bryan |
| |
2021-Jul-26 19:30:42 | T000466 | CHOO SHARE LI | warranty period | General/Products Related | Lazada | Closed | Bryan |
| |
2021-Jul-26 10:56:03 | T000465 | TAN TANG ZHE | Item defective | Local Shipment | Shopee | Closed |
| ||
2021-Jul-23 12:13:01 | T000464 | Daniel Haikal David | Phone Number Support | General/Products Related | Closed | Bryan |
| ||
2021-Jul-23 10:15:30 | T000463 | CHEANG HENG HOONG | Buyer Claims that she didnt receive the package | Global Shipment | eBay | Closed | Bryan |
| |
2021-Jul-22 10:16:10 | T000462 | MULTITUDE COMMERCE ENTERPRISE | Australian Botanical Soap Expiry Date | General/Products Related | Closed | Bryan |
| ||
2021-Jul-22 08:08:53 | T000461 | Tay Kim Hong | Documents to Request to sell on Amazon.ca for Cashflow | Amazon Un-gate Category | Amazon | Closed | Bryan |
| |
2021-Jul-21 16:27:21 | T000460 | Daniel Haikal David | Lazada Bulk Upload File Error | General/Products Related | Lazada | Closed | Bryan |
| |
2021-Jul-20 11:41:14 | T000459 | Tiuw Sing See | Listing counterfeit products for organo gold product [Trademark Infringement] | General/Products Related | Amazon | Cancelled | |||
2021-Jul-20 11:41:12 | T000458 | Tiuw Sing See | Listing counterfeit products for organo gold product [Trademark Infringement] | General/Products Related | Amazon | WIP | Bryan | Member |
|
2021-Jul-19 22:49:46 | T000457 | SIM YEONG KIT | want to have some brand to be listed in amazon . | Amazon Un-gate Category | Amazon | WIP | Bryan | Support |
|
2021-Jul-19 13:34:36 | T000456 | Daniel Haikal David | How to submit order in Axis System | Local Shipment | Shopee | Closed | Bryan |
| |
2021-Jul-19 13:01:06 | T000455 | Wong Yim Fong | Request for Live Product Image ( Rejected by Amazon ) | Amazon Un-gate Category | Amazon | Closed | Bryan |
| |
2021-Jul-19 11:33:42 | T000454 | FY GREEN SOLUTIONS SDN BHD | REQUEST DOCUMENTS FOR AMAZON UN-GATE CATEGORY | Amazon Un-gate Category | Amazon | Closed | Bryan |
| |
2021-Jul-18 18:33:43 | T000453 | Wong Yim Fong | Request for Live Product Image | Amazon Un-gate Category | Amazon | Closed | Bryan |
| |
2021-Jul-17 01:02:47 | T000452 | TOH XIN YUEH | Violation Amazon Policy - Trademark Infrigement | General/Products Related | Amazon | Closed | Bryan |
| |
2021-Jul-17 00:36:26 | T000451 | Policy violation - Trademark Infrigement (Organo & Aideas Home) | General/Products Related | Amazon | Closed | Bryan |
| ||
2021-Jul-16 11:27:41 | T000450 | TOH XIN YUEH | Shipment stuck at Mexico custom | Global Shipment | Amazon | Closed | Sandy Bao |
| |
2021-Jul-15 15:52:38 | T000449 | Sahan Sampath De Silva Nanayakkarawasan | request for invoice to ungate food & gourmet category | General/Products Related | Amazon | Closed |
| ||
2021-Jul-13 20:09:35 | T000448 | Yong Meng Hong | Shopee Product Violation | General/Products Related | Shopee | Closed | Bryan |
| |
2021-Jul-13 14:13:38 | T000447 | BINEXUS STATION | bulk upload files & price list | Bulk Upload File | Shopee | Closed | Bryan |
| |
2021-Jul-13 14:07:19 | T000446 | Yong Meng Hong | Error Message | Order Submission | Closed | Bryan |
| ||
2021-Jul-12 23:11:31 | T000445 | Yong Meng Hong | Where Do Seller Find The Product Cost Price | Order Submission | Closed | Bryan |
| ||
2021-Jul-12 16:14:54 | T000444 | Wong Yim Fong | Request for Purchase Invoice and Live Product Image | Amazon Un-gate Category | Amazon | Closed | Bryan | Member |
|
2021-Jul-12 16:12:58 | T000443 | Wong Yim Fong | Request for Purchase Invoice and Live Product Image | Amazon Un-gate Category | Amazon | Closed | Bryan |
| |
2021-Jul-12 16:07:57 | T000442 | Wong Yim Fong | Request for Live Product Image | Amazon Un-gate Category | Amazon | Closed | Bryan |
| |
2021-Jul-11 15:37:50 | T000441 | BINEXUS STATION | infographic size | Bulk Upload File | Shopee | Closed | Bryan |
| |
2021-Jul-11 15:35:00 | T000440 | BINEXUS STATION | listing on product | Listing Management | Shopee | Closed | Bryan |
| |
2021-Jul-11 00:03:31 | T000439 | Yong Meng Hong | How To Add To Cart | Order Submission | Shopee | Closed | Bryan |
| |
2021-Jul-08 18:09:36 | T000438 | Yong Meng Hong | Axisnet | General/Products Related | Closed | Bryan |
| ||
2021-Jul-08 17:38:16 | T000437 | Yong Meng Hong | GDrive | General/Products Related | Closed | Bryan |
| ||
2021-Jul-07 12:52:57 | T000436 | MULTITUDE COMMERCE ENTERPRISE | Checking Invoice 150404 shipping status | Local Shipment | Lazada | Closed |
| ||
2021-Jul-07 03:38:51 | T000435 | TAN CHAUR MING | Product Yuhan No Item for Selection | General/Products Related | Lazada | Closed | Bryan |
| |
2021-Jul-05 22:39:36 | T000434 | TAN TANG ZHE | TR151079- Item defective | Local Shipment | Shopee | Closed | Sandy Bao |
| |
2021-Jul-05 19:53:21 | T000433 | Organic Tulips Trading | INVOICE No : IMA21-4918 | Billing/Invoice Enquiry | Shopee | Closed | Bryan | Support |
|
2021-Jul-03 18:48:58 | T000432 | aceonline | Procedure for receiving sales | General/Products Related | Closed |
| |||
2021-Jul-03 05:48:00 | T000431 | LOW YEE FOAI | Unable to link Credit Card in Step 3 in eBay Managed Payments 2.0 | Others | eBay | Closed | Bryan |
| |
2021-Jul-01 22:41:51 | T000430 | TOH XIN YUEH | Amazon Buy Box is missing | Others | Amazon | Cancelled | |||
2021-Jun-30 08:08:16 | T000429 | Tay Kim Hong | Amazon - Approval for dietary supplement products | General/Products Related | Amazon | Closed | Bryan |
| |
2021-Jun-26 12:48:26 | T000428 | TAN TANG ZHE | TR150209-Wrong item sent | General/Products Related | eBay | Closed | Sandy Bao |
| |
2021-Jun-24 17:30:44 | T000427 | Tiuw Sing See | Feminine Hygiene Category | Amazon Un-gate Category | Amazon | WIP | Bryan | Support |
|
2021-Jun-24 17:19:08 | T000426 | Wong Yim Fong | Request for Purchase Invoice | Amazon Un-gate Category | Amazon | Closed | Bryan |
| |
2021-Jun-24 16:17:35 | T000425 | Tiuw Sing See | Buyer request return for Yonex Badminton Racket due to unstrung | Return Cases | eBay | Closed |
| ||
2021-Jun-24 16:07:46 | T000424 | Tiuw Sing See | Billing for 16May-31 May | Billing/Invoice Enquiry | Cancelled | ||||
2021-Jun-23 19:57:16 | T000423 | KONG YI HANG | PRICELIST GLITCH ISSUES | General/Products Related | Closed | Bryan |
| ||
2021-Jun-23 17:17:37 | T000422 | Galatians Resources | Request Docs and Photos | Amazon Un-gate Category | Amazon | Closed | Bryan |
| |
2021-Jun-21 13:08:12 | T000421 | Organic Tulips Trading | CellLabs® HBF Green Superfood Supplement For Detox & Rejuvenate 20 sachet x 15g per box | General/Products Related | Shopee | Cancelled | |||
2021-Jun-21 13:08:11 | T000420 | Organic Tulips Trading | CellLabs® HBF Green Superfood Supplement For Detox & Rejuvenate 20 sachet x 15g per box | General/Products Related | Shopee | Closed | Bryan |
| |
2021-Jun-21 11:56:30 | T000419 | Azmiyantie Ahmad | Request Purchase Receipt for Paypal | Others | Closed | Bryan |
| ||
2021-Jun-21 11:40:00 | T000418 | Danny Chok Yow Loy | Axis system missing item | Order Submission | Shopee | Closed | Bryan |
| |
2021-Jun-19 22:40:50 | T000417 | Galatians Resources | Customer Complained Received Open-Packaged Parcel | Local Shipment | Shopee | WIP | Bryan | Support |
|
2021-Jun-19 22:16:10 | T000416 | Galatians Resources | Customer Received Shipment | Local Shipment | Shopee | Cancelled | |||
2021-Jun-19 17:09:18 | T000415 | TOH XIN YUEH | Amazon Advertisement | Others | Amazon | Closed | Bryan |
| |
2021-Jun-17 20:14:01 | T000414 | TAN TANG ZHE | Cashflow 202 CD Issue | General/Products Related | Amazon | Closed | Bryan |
| |
2021-Jun-17 17:33:58 | T000413 | Tan Pui Pui | To submit FBA Shipment during FMCO | General/Products Related | Amazon | Closed | Bryan |
| |
2021-Jun-17 17:30:12 | T000412 | Tan Pui Pui | Amazon Delivery time | Handling Time Changes | Amazon | Closed | Bryan |
| |
2021-Jun-17 14:30:03 | T000411 | Tieng Hung Kiong | eBay closed the case with a refund to the buyer | Billing/Invoice Enquiry | eBay | Closed | Bryan |
| |
2021-Jun-17 11:39:11 | T000410 | MULTITUDE COMMERCE ENTERPRISE | Zen Patch ingredients photo | General/Products Related | Closed | Bryan |
| ||
2021-Jun-16 13:59:34 | T000409 | TAN TANG ZHE | TR149404-Parcel Damaged seriously | Local Shipment | Shopee | Closed | Bryan |
| |
2021-Jun-16 11:18:44 | T000408 | GADGET GURU ENTERPRISE | Unable to list Organo Coffee in Amazon | General/Products Related | Amazon | Closed | Bryan |
| |
2021-Jun-16 11:10:36 | T000407 | GADGET GURU ENTERPRISE | Amazon Flat file bulk upload fail | General/Products Related | Amazon | Closed | Bryan |
| |
2021-Jun-15 09:54:38 | T000406 | Hafizahtul Naimah Ammran | Testing ticket | General/Products Related | Cancelled | Imah | |||
2021-Jun-14 15:44:55 | T000405 | GADGET GURU ENTERPRISE | Cashflow boardgame CD info to be given in softcopy | General/Products Related | Amazon | Closed | Kahmini |
| |
2021-Jun-12 23:28:17 | T000404 | Azmiyantie Ahmad | What is the expire date for Living jungle Chlorophyll? | Others | Closed | Kahmini |
| ||
2021-Jun-11 11:13:31 | T000403 | Chew Kok Yuen | Product Damage Inv No: 148865 | Others | Closed | Sandy Bao |
| ||
2021-Jun-10 23:59:44 | T000402 | TOH XIN YUEH | Customer request bulk purchase | Local Shipment | Shopee | Closed | Kahmini |
| |
2021-Jun-10 14:08:18 | T000401 | KONG YI HANG | UNABLE TO DO LISTING | General/Products Related | Amazon | Closed | Kahmini |
| |
2021-Jun-10 10:47:24 | T000400 | TOH XIN YUEH | Close own shipment request | Shipment Handling | Amazon | Closed | Sandy Bao |
| |
2021-Jun-09 22:29:06 | T000399 | Azmiyantie Ahmad | Template Error - Top Feel (Dotted) | Others | eBay | Closed | Kahmini |
| |
2021-Jun-09 15:02:29 | T000398 | Azmiyantie Ahmad | Ebay Bulk upload file error - Tanamera | Bulk Upload File | eBay | Closed |
| ||
2021-Jun-09 15:00:04 | T000397 | Azmiyantie Ahmad | Ebay Bulk upload file error - Zen Patch | Bulk Upload File | Closed |
| |||
2021-Jun-09 11:09:51 | T000396 | FY GREEN SOLUTIONS SDN BHD | REQUEST TO UNGATE CATEGORY FOR AMAZON MARKETPLACE | Amazon Un-gate Category | Amazon | Closed | Bryan |
| |
2021-Jun-09 10:40:21 | T000395 | TOH XIN YUEH | How to do local shipment (Urgent) | Local Shipment | Cancelled | Kahmini | |||
2021-Jun-08 18:06:29 | T000394 | CHRISTINA HOO KUAN LEE | invoice 148674 1686 210606HUJYAAEH | Local Shipment | Shopee | Closed | Kahmini |
| |
2021-Jun-03 18:33:44 | T000393 | TAN TANG ZHE | TR148415- Expiry date 07/2021 | General/Products Related | Shopee | Closed | Sandy Bao |
| |
2021-Jun-03 09:12:57 | T000392 | TAN CHAUR MING | Request support on how to handle return case for Amazon marketplace | Return Cases | Amazon | Closed | Kahmini |
| |
2021-Jun-02 08:38:14 | T000391 | TAN TANG ZHE | TR148232- Customer receive wrong item | General/Products Related | Shopee | Closed | Sandy Bao |
| |
2021-May-30 09:50:00 | T000390 | TAN TANG ZHE | TR147464-customer receive expired item. | General/Products Related | Amazon | Closed | Kahmini |
| |
2021-May-30 07:50:22 | T000389 | Tay Kim Hong | Compliance Document for Amazon Listing | Listing Management | Closed | Kahmini |
| ||
2021-May-30 00:38:33 | T000388 | TAN CHAUR MING | Winalite WinIon Product cannot listing at Amazon | General/Products Related | Amazon | Closed | Bryan |
| |
2021-May-28 10:54:35 | T000387 | Tay Kim Hong | Parcel size for 1 box of Cashflow 202 | Others | Amazon | Closed | Apple Lim |
| |
2021-May-27 19:19:45 | T000386 | TOH XIN YUEH | Un-gate Feminine hygiene | Amazon Un-gate Category | Amazon | Cancelled | |||
2021-May-27 12:10:38 | T000385 | CHIN WAI LUN | Request for Purchase Invoice, Product Images, COA & GMP Certificate for Winalite WinIon | Amazon Un-gate Category | Amazon | Closed | Bryan |
| |
2021-May-26 11:50:49 | T000384 | KONG YI HANG | ENQUIRIES | Others | Amazon | Closed |
| ||
2021-May-25 23:13:42 | T000383 | TOH XIN YUEH | Un-gate Feminine hygiene in Amazon US Market Place | Amazon Un-gate Category | Amazon | Closed | Kahmini |
| |
2021-May-24 23:25:15 | T000382 | TOH XIN YUEH | Unable to list product in Amazon | Listing Management | Closed | Apple Lim |
| ||
2021-May-24 22:14:52 | T000381 | TOH XIN YUEH | Un-gate Other Topicals products in New, Used, Refurbished, Collectible conditions in Canada | Amazon Un-gate Category | Amazon | Closed | Apple Lim |
| |
2021-May-22 19:23:40 | T000380 | TAN TANG ZHE | TR144880-Customer receive incomplete items | Global Shipment | Amazon | Closed | Apple Lim |
| |
2021-May-21 21:52:08 | T000379 | TOH XIN YUEH | Un-gate Grocery & Gourmet Foods Category in Canada Market Place | Amazon Un-gate Category | Amazon | Closed | Apple Lim |
| |
2021-May-19 13:16:54 | T000378 | TAN TANG ZHE | TR147491- Item leakage | General/Products Related | Shopee | Closed | Kahmini |
| |
2021-May-18 01:35:35 | T000377 | CHIN WAI LUN | Request for Purchase Invoice, Live Product Images, COA & GMP Certificate | Amazon Un-gate Category | Amazon | Closed | Apple Lim |
| |
2021-May-17 15:54:37 | T000376 | KONG YI HANG | REQUIRE DOCUMENTS TO APPEAL FOR AMAZON | Others | Closed | Apple Lim |
| ||
2021-May-17 14:36:46 | T000375 | TAN TANG ZHE | TR147081- Customer receive incomplete items | Local Shipment | Shopee | Closed | Sandy Bao |
| |
2021-May-12 19:46:06 | T000374 | TAN TANG ZHE | Request for Pre Arrangment for Agora Silicone and tupperware | Others | Cancelled | Apple Lim | |||
2021-May-12 18:17:40 | T000373 | LOW YEE FOAI | Payoneer x eBay | General/Products Related | eBay | Closed | Apple Lim |
| |
2021-May-12 18:05:29 | T000372 | LOW YEE FOAI | items at UPS Access Point® Locker | Return Cases | eBay | Closed | Apple Lim |
| |
2021-May-12 18:04:32 | T000371 | LOW YEE FOAI | items at UPS Access Point® Locker | General/Products Related | Cancelled | ||||
2021-May-12 07:43:51 | T000370 | TAN TANG ZHE | TR145876- customer receive incomplete items | General/Products Related | Amazon | Closed | Apple Lim |
| |
2021-May-11 16:14:23 | T000369 | Tieng Hung Kiong | Buyer requested refund before and now eBay closed the case with a refund to the buyer | Global Shipment | eBay | Closed | Apple Lim |
| |
2021-May-11 15:51:33 | T000368 | KONG YI HANG | HOW TO PROCEED WITH AMAZON REFUND ISSUES | Return Cases | Amazon | Closed | Apple Lim |
| |
2021-May-10 21:20:02 | T000367 | CHIN WAI LUN | Ungate Failed | Amazon Un-gate Category | Amazon | Closed | Apple Lim |
| |
2021-May-07 23:33:32 | T000366 | TOH XIN YUEH | Accidentally sold Duzin product | General/Products Related | Amazon | Closed |
| ||
2021-May-07 05:35:04 | T000365 | TAN CHAUR MING | Axis System Not Available Product Selection for 1 Pack of Zenxin Simply Natural Noodle | General/Products Related | Closed | Elizabeth |
| ||
2021-May-05 16:30:25 | T000364 | KONG YI HANG | COMPLAINT | Others | Closed | Sandy Bao |
| ||
2021-May-04 22:15:47 | T000363 | CHIN WAI LUN | Request for Purchase Invoice, Live Product Images | Amazon Un-gate Category | Amazon | Closed | Apple Lim |
| |
2021-May-02 18:47:27 | T000362 | TAN TANG ZHE | Pre-Arrangement for Inforged Sport Rim | Others | Closed | Elizabeth |
| ||
2021-May-01 18:28:15 | T000361 | TAN CHAUR MING | Product of Cash Flow | General/Products Related | Amazon | Closed | Apple Lim |
| |
2021-Apr-30 17:59:20 | T000360 | TAN TANG ZHE | Request for Advanced Reactivate Ebay Account | Others | eBay | Closed | Kahmini |
| |
2021-Apr-30 17:54:29 | T000359 | TAN TANG ZHE | Amazon Account Health-Product Policy Compliance. | General/Products Related | Amazon | Closed | Elizabeth |
| |
2021-Apr-30 10:01:21 | T000358 | TAN TANG ZHE | TR145838-Customer receive incomplete items | General/Products Related | Amazon | Closed | Apple Lim |
| |
2021-Apr-29 11:27:03 | T000357 | MULTITUDE COMMERCE ENTERPRISE | Enquiry insert wish note into the parcel | General/Products Related | Closed | Apple Lim |
| ||
2021-Apr-28 21:44:52 | T000356 | CHIN WAI LUN | Request for Purchase Invoice, Live Product Images, COA & GMP Certificate | Amazon Un-gate Category | Amazon | Closed | Apple Lim |
| |
2021-Apr-28 09:03:26 | T000355 | LIM CHONG SHEN | Amazon: Restricted Products Policy Violation | General/Products Related | Closed | Elizabeth |
| ||
2021-Apr-27 09:49:47 | T000354 | The Hive Bulk Foods | FBA Box Label: invoice 146201 1620 FBA1635X322C | Global Shipment | Amazon | Closed | Elizabeth |
| |
2021-Apr-27 09:02:58 | T000353 | CHIN WAI LUN | Request for Purchase Invoice, Live Product Images, COA & GMP Certificate | Amazon Un-gate Category | Amazon | Closed | Apple Lim |
| |
2021-Apr-26 17:42:54 | T000352 | Organic Tulips Trading | Revuele Liquid Soap Lavender | General/Products Related | Shopee | Cancelled | Elizabeth | ||
2021-Apr-23 11:23:20 | T000351 | The Hive Bulk Foods | New package listing | General/Products Related | Amazon | Closed | Elizabeth |
| |
2021-Apr-23 10:33:10 | T000350 | The Hive Bulk Foods | FBA box label (invoice: 145942 1620 FBA16378T9T7) | Global Shipment | Closed | Elizabeth |
| ||
2021-Apr-22 17:22:31 | T000349 | KONG YI HANG | AMAZON | Amazon Un-gate Category | Amazon | Closed | Elizabeth |
| |
2021-Apr-22 13:14:57 | T000348 | CHIN WAI LUN | Request for Purchase Invoice, Live Product Images, COA & GMP Certificate | General/Products Related | Closed | Elizabeth |
| ||
2021-Apr-22 13:11:24 | T000347 | Request for Purchase Invoice, Live Product Images, COA & GMP Certificate | Amazon Un-gate Category | Amazon | Closed |
| |||
2021-Apr-22 11:09:42 | T000346 | The Hive Bulk Foods | FBA SKUs label: Additional Package | Global Shipment | Closed | Elizabeth |
| ||
2021-Apr-21 10:06:49 | T000345 | CHAN FOON YEE | Organo Gold - Amazon Ungate Category | Amazon Un-gate Category | Amazon | Closed | Elizabeth |
| |
2021-Apr-20 18:32:51 | T000344 | The Hive Bulk Foods | New Package Listing | General/Products Related | Amazon | Closed | Elizabeth | Support |
|
2021-Apr-20 18:27:58 | T000343 | The Hive Bulk Foods | FBA SKUs label: Ecolove by The Hive Sdn Bhd | Global Shipment | Amazon | Closed | Elizabeth |
| |
2021-Apr-20 14:58:49 | T000342 | Lee Mun Hoe | Cant find the File Exchange Option On eBay | Others | eBay | Closed | Apple Lim |
| |
2021-Apr-18 21:02:52 | T000341 | TOH XIN YUEH | Received email from Amazon for action required product listing | General/Products Related | Closed | Elizabeth |
| ||
2021-Apr-16 14:49:50 | T000340 | LIM CHONG SHEN | Selling Application For Product Safety: TOP Feel Products | General/Products Related | Closed | Elizabeth |
| ||
2021-Apr-16 13:45:10 | T000339 | Lim Kheng Ling | Dietary supplement products compliance requirements by Amazon | Others | Amazon | Closed | Elizabeth |
| |
2021-Apr-16 12:10:05 | T000338 | GADGET GURU ENTERPRISE | Customer request to return | Return Cases | Amazon | Closed | Elizabeth |
| |
2021-Apr-16 02:16:27 | T000337 | TOH XIN YUEH | Open Singapore Market on Amazon | General/Products Related | Closed | Elizabeth |
| ||
2021-Apr-15 23:29:49 | T000336 | TOH XIN YUEH | Un-gate Dietary Supplements | General/Products Related | Closed | Elizabeth |
| ||
2021-Apr-14 15:55:54 | T000335 | Lim Eng Sien | Product Policy Compliance | Others | Amazon | Closed | Apple Lim |
| |
2021-Apr-13 16:53:41 | T000334 | TAN CHAUR MING | Un-gate Category for Other Personal Safety and Household | Amazon Un-gate Category | Amazon | Closed | Elizabeth |
| |
2021-Apr-13 16:38:36 | T000333 | TAN CHAUR MING | Un-gate Category | Amazon Un-gate Category | Amazon | WIP | Elizabeth | Support |
|
2021-Apr-12 15:18:17 | T000332 | The Hive Bulk Foods | FBA box label: Ecolove By The Hive Sdn Bhd | Order Submission | Amazon | Closed | Sandy Bao |
| |
2021-Apr-12 15:10:16 | T000331 | The Hive Bulk Foods | Inquiry on FBA Submission : Which Package should I choose? | Order Submission | Amazon | Cancelled | |||
2021-Apr-11 19:14:38 | T000330 | SCS SEMINARS & CONSULTATION SERVICES | Account Risk of Deactivation | General/Products Related | Closed | Elizabeth |
| ||
2021-Apr-11 19:03:01 | T000329 | SCS SEMINARS & CONSULTATION SERVICES | why all my listing not eligible for BUY BOX? | Listing Management | Amazon | Closed | Apple Lim |
| |
2021-Apr-09 14:46:26 | T000328 | Sephine Lim | Shopee Ad | Billing/Invoice Enquiry | Shopee | Closed | Apple Lim |
| |
2021-Apr-08 12:43:51 | T000327 | Sephine Lim | Step to submit eBay order to AXIS and private product using AXIS Shipment Services | Order Submission | eBay | Closed | Elizabeth |
| |
2021-Apr-08 11:34:36 | T000326 | Sephine Lim | Can PET Plastic Jar shipped to Overseas? | General/Products Related | eBay | Closed |
| ||
2021-Apr-07 09:24:02 | T000325 | Galatians Resources | Request to ungate category for Amazon | Amazon Un-gate Category | Amazon | Closed | Elizabeth |
| |
2021-Apr-06 21:14:08 | T000324 | CHAI WEN JIE | Amazon Ungare Categories | Amazon Un-gate Category | Amazon | Closed | Elizabeth |
| |
2021-Apr-05 11:11:37 | T000323 | TAN CHAUR MING | Different between Amazon Flat File Package & Price List | General/Products Related | Amazon | Closed | Elizabeth |
| |
2021-Apr-05 09:06:43 | T000322 | Galatians Resources | Unable to ungate Grocery category in Amazon - invoice not accepted | Amazon Un-gate Category | Amazon | Closed | Elizabeth |
| |
2021-Apr-04 23:59:03 | T000321 | Galatians Resources | Shopee - Unable to select product packages for PIC Solution | Order Submission | Shopee | Closed |
| ||
2021-Apr-04 15:52:23 | T000320 | Tan Eng Hooi | Request for the document for selling category application for Asianmeals | General/Products Related | Amazon | Closed | Elizabeth |
| |
2021-Apr-03 23:03:38 | T000319 | Choong Lay Ling | How to transfer money from WorldFirst to Maybank? | Others | Closed | Elizabeth |
| ||
2021-Apr-02 13:53:00 | T000318 | AHTANG ONLINE STORE | CANNOT SELECT PRODUCT PACKAGE | Order Submission | Cancelled | Apple Lim | |||
2021-Apr-02 09:16:43 | T000317 | Choong Lay Ling | Status of refund Referral fees. | Others | WIP | Apple Lim | Support |
| |
2021-Apr-02 06:28:36 | T000316 | Tay Kim Hong | Parcel not shipped out yet | General/Products Related | Closed | Elizabeth |
| ||
2021-Apr-02 06:22:26 | T000315 | Tay Kim Hong | Import duty taxes for DHL shipment 2122029000 | Global Shipment | Closed | Member |
| ||
2021-Apr-01 00:20:09 | T000314 | TOH XIN YUEH | Un-gate Dietary Supplements | Amazon Un-gate Category | Amazon | Closed | Elizabeth |
| |
2021-Mar-31 14:57:09 | T000313 | Nav Global | Shipment status | Local Shipment | Lazada | Closed | Elizabeth |
| |
2021-Mar-31 12:57:12 | T000312 | Galatians Resources | Own Shipment Purchase | Others | Closed | Elizabeth |
| ||
2021-Mar-31 12:45:40 | T000311 | Nav Global | How do I know about the commission | Others | Lazada | Closed | Elizabeth |
| |
2021-Mar-31 11:52:28 | T000310 | MULTITUDE COMMERCE ENTERPRISE | Order Action | Order Submission | Lazada | Closed | Sandy Bao | Support |
|
2021-Mar-30 15:47:31 | T000309 | Nav Global | how to do product fullfilment? | Local Shipment | Lazada | Closed |
| ||
2021-Mar-29 23:44:55 | T000308 | TOH XIN YUEH | Un-gate Toys in New, Used, Refurbished, Collectible condition(s) Category | General/Products Related | Closed | Elizabeth |
| ||
2021-Mar-27 11:10:18 | T000307 | AHTANG ONLINE STORE | First sales in Axis | Order Submission | Shopee | Cancelled | Elizabeth | ||
2021-Mar-27 07:58:30 | T000306 | Choong Lay Ling | How to manage auto authorized return request? | Return Cases | Amazon | WIP | Member |
| |
2021-Mar-25 17:54:08 | T000305 | AHTANG ONLINE STORE | Request AMAZON Ungated docs | Amazon Un-gate Category | Amazon | Cancelled | Elizabeth | ||
2021-Mar-25 17:40:15 | T000304 | AHTANG ONLINE STORE | Request AMAZON Ungated docs | General/Products Related | Amazon | Cancelled | |||
2021-Mar-25 16:55:50 | T000303 | GADGET GURU ENTERPRISE | Bulk upload file failure - | Bulk Upload File | eBay | Closed | Elizabeth |
| |
2021-Mar-25 16:43:49 | T000302 | Lew Yeok Su | Shipping Weight | Global Shipment | Amazon | Closed | Elizabeth |
| |
2021-Mar-24 09:11:33 | T000301 | Galatians Resources | Error uploading bulk files in eBay | Listing Management | eBay | Closed | Elizabeth |
| |
2021-Mar-24 08:59:34 | T000300 | Galatians Resources | Error uploading bulk files in eBay | Listing Management | eBay | Cancelled | |||
2021-Mar-23 20:20:41 | T000299 | TOH XIN YUEH | Un-gate Grocery & Gourmet Foods Category | Amazon Un-gate Category | Amazon | Closed | Elizabeth |
| |
2021-Mar-23 03:22:27 | T000298 | SCS SEMINARS & CONSULTATION SERVICES | now i got first order but what to do next? | Shipment Handling | Amazon | Closed | Elizabeth |
| |
2021-Mar-22 19:08:41 | T000297 | Choong Lay Ling | Return Cashflow 101 | Return Cases | Amazon | WIP | Elizabeth | Support |
|
2021-Mar-22 16:08:21 | T000296 | TAN CHAUR MING | What type of shipping service need to select for UPS Amazon Shipping ? | Others | Amazon | Closed |
| ||
2021-Mar-22 01:17:23 | T000295 | Galatians Resources | Request to ungate category for Amazon | Amazon Un-gate Category | Amazon | Closed | Elizabeth |
| |
2021-Mar-20 02:13:11 | T000294 | TAN CHAUR MING | Amazon Listing - Show Stock Currently Unavailable & Infographic not show up even had uploaded | Listing Management | Amazon | Closed | Apple Lim |
| |
2021-Mar-20 01:27:22 | T000293 | TAN CHAUR MING | Request support on how to submit Amazon order (Fulfillment Guide) | Order Submission | Amazon | Closed | Member |
| |
2021-Mar-20 01:24:15 | T000292 | TAN CHAUR MING | Request support on how to submit Amazon order (Fulfillment Guide) | Order Submission | Cancelled | ||||
2021-Mar-19 19:38:35 | T000291 | TAY KIM PEI | Missing item -purple rat - cash flow 101 | General/Products Related | Amazon | Cancelled | |||
2021-Mar-19 19:38:20 | T000290 | TAY KIM PEI | Missing item -purple rat - cash flow 101 | General/Products Related | Amazon | Closed | Apple Lim |
| |
2021-Mar-19 14:13:40 | T000289 | Lee Mun Hoe | Latest COA Document Needed for Un-gate Feminine Hygiene Category | Amazon Un-gate Category | Amazon | Closed | Elizabeth |
| |
2021-Mar-19 11:39:05 | T000288 | Wai Sheng Rong | Live product showing currently unavailable message | Others | Amazon | Closed | Elizabeth |
| |
2021-Mar-18 23:33:41 | T000287 | TAN TANG ZHE | TR142912- Request to check parcel whether it is lost | General/Products Related | Closed | Sandy Bao |
| ||
2021-Mar-18 23:31:44 | T000286 | TR142912-Request to follow up on this parcel | General/Products Related | Closed |
| ||||
2021-Mar-18 21:48:26 | T000285 | Sephine Lim | Chat Broadcast | Others | Shopee | Closed | Elizabeth |
| |
2021-Mar-18 09:27:42 | T000284 | Sephine Lim | Insecto | General/Products Related | Closed | Elizabeth |
| ||
2021-Mar-17 21:52:07 | T000283 | Ng Fang Leng | Wrong CN amount to deduct billing | Billing/Invoice Enquiry | Shopee | Closed | Sandy Bao |
| |
2021-Mar-17 21:46:17 | T000282 | Wrong amount of CN | Billing/Invoice Enquiry | Shopee | Closed | Elizabeth | Member |
| |
2021-Mar-16 15:56:41 | T000281 | Sephine Lim | Chat Broadcast for Shopee and Lazada | General/Products Related | Shopee | Closed | Elizabeth |
| |
2021-Mar-16 15:39:34 | T000280 | Sephine Lim | Shopee Ad | General/Products Related | Shopee | Closed |
| ||
2021-Mar-14 17:49:09 | T000279 | TAN TANG ZHE | TR142750-Customer receive wrong item | Local Shipment | Shopee | Closed | Sandy Bao |
| |
2021-Mar-14 00:29:58 | T000278 | Tan Pui Pui | New EU VAT Regulations | General/Products Related | Closed | Elizabeth |
| ||
2021-Mar-13 18:05:56 | T000277 | Sephine Lim | Add-on Deal: Add on AXIS product to my own listing | Local Shipment | Shopee | Closed | Elizabeth |
| |
2021-Mar-12 14:31:55 | T000276 | Tan Pui Pui | Cashflow 101 & 202 | Amazon Un-gate Category | Amazon | Closed | Elizabeth | Member |
|
2021-Mar-12 12:12:10 | T000275 | TAN CHAUR MING | Inquiry for product ingredients (Axis had replied via whatapps for record purpose) | General/Products Related | Lazada | Closed | Elizabeth |
| |
2021-Mar-11 19:42:15 | T000274 | Sephine Lim | My listing is advertised by other sellers! | Listing Management | Shopee | Closed | Elizabeth |
| |
2021-Mar-11 19:31:42 | T000273 | Sephine Lim | Questions about Lazada Promotion - Sponsor Search & Affiliate Search | General/Products Related | Lazada | Closed |
| ||
2021-Mar-10 21:50:16 | T000272 | TAN CHAUR MING | Un-gate Category for Topicals | Amazon Un-gate Category | Amazon | Closed | Elizabeth |
| |
2021-Mar-10 15:33:34 | T000271 | LOW YEE FOAI | Contact UPS to redelivery | Global Shipment | Closed | Elizabeth |
| ||
2021-Mar-09 01:14:52 | T000270 | Sephine Lim | Urgent ! Lost sales because Competitor has lower shipping fees | Local Shipment | Shopee | Closed | Apple Lim |
| |
2021-Mar-06 22:17:33 | T000269 | MULTITUDE COMMERCE ENTERPRISE | Air Way Bill (08678) Shipment status | Local Shipment | Lazada | Closed | Apple Lim |
| |
2021-Mar-06 13:52:51 | T000268 | Tan Pui Pui | Amazon approval documents for selling Winalite WinIon Dynamic Set | General/Products Related | Amazon | Closed | Apple Lim | Member |
|
2021-Mar-05 12:49:38 | T000267 | LOW YEE FOAI | 1Z6E395A0462424815 - No shipment update since 23rd February | Global Shipment | eBay | Closed | Apple Lim |
| |
2021-Mar-04 15:28:18 | T000266 | Khoo Guat Hui | LoG request for selling Dietary Supplement | Others | Amazon | Closed | Apple Lim |
| |
2021-Mar-04 12:36:19 | T000265 | CHAN KOK WEI | ungate topical category | Amazon Un-gate Category | Amazon | Closed | Apple Lim |
| |
2021-Mar-04 11:38:03 | T000264 | LOW YEE FOAI | eBay return order | Return Cases | eBay | Closed | Apple Lim |
| |
2021-Mar-03 00:03:13 | T000263 | KONG YI HANG | un-gate to sell tongkat ali biowellz | Amazon Un-gate Category | Amazon | Closed | Apple Lim |
| |
2021-Mar-02 01:22:18 | T000262 | KONG YI HANG | UNABLE TO DO LISTING FOR ORGANO GOLD COFFEE | Listing Management | Amazon | Closed | Nicholas |
| |
2021-Mar-01 13:17:10 | T000261 | Ng Fang Leng | Customer complain wrong item | Local Shipment | Closed | Sandy Bao |
| ||
2021-Mar-01 11:26:15 | T000260 | AIJ GLOBAL ENTERPRISE | updated compliance requirements. | Amazon Un-gate Category | Amazon | Closed | Apple Lim |
| |
2021-Feb-28 00:16:33 | T000259 | KONG YI HANG | Un-gate Doterra | Amazon Un-gate Category | Amazon | Closed | Apple Lim |
| |
2021-Feb-25 14:34:48 | T000258 | TAN TANG ZHE | Customer Receive Spoiled Items | General/Products Related | Lazada | Closed | Sandy Bao |
| |
2021-Feb-24 21:39:47 | T000257 | TAN CHAUR MING | Brand Owner Selling Price More Lower Than Axis Selling Price Given To Reseller | General/Products Related | Shopee | Closed | Nicholas |
| |
2021-Feb-24 12:43:06 | T000256 | LOW YEE FOAI | $45 brokerage fees | Return Cases | eBay | Closed |
| ||
2021-Feb-22 17:32:35 | T000255 | E3 Enterprise | INV NO. 141519 1500 210218ACTF019R - SHOPEE SHIPMENT | Local Shipment | Shopee | Closed | Sandy Bao |
| |
2021-Feb-22 12:37:58 | T000254 | TAN TANG ZHE | TR141498 - Customer Receive Wrong Item | Local Shipment | Shopee | Closed | Sandy Bao |
| |
2021-Feb-22 09:07:13 | T000253 | Ng Fang Leng | Opceden Kids Bonnekidz 60s halal? | General/Products Related | Shopee | Closed | Nicholas |
| |
2021-Feb-21 14:52:06 | T000252 | TAN CHAUR MING | Un-gate Category for Dietary Supplements | Amazon Un-gate Category | Amazon | Closed | Nicholas |
| |
2021-Feb-21 12:12:49 | T000251 | Choong Lay Ling | My listing status is Active in Amazon but in Amazon it shows unavailable. | Listing Management | Closed | Nicholas |
| ||
2021-Feb-19 21:19:09 | T000250 | TAN CHAUR MING | Un-gate Category for Dietary Supplements | General/Products Related | Cancelled | ||||
2021-Feb-19 09:12:33 | T000249 | Tay Kim Hong | No progress on shipment | Global Shipment | Closed | Apple Lim |
| ||
2021-Feb-17 15:53:26 | T000248 | JASWAY SDN BHD | ungate topical category | Amazon Un-gate Category | Amazon | Closed | Nicholas |
| |
2021-Feb-16 23:25:49 | T000247 | CHONG NYUK HUN | bulk upload problem | Bulk Upload File | Closed | Apple Lim |
| ||
2021-Feb-16 22:50:45 | T000246 | CHONG NYUK HUN | UPC | Bulk Upload File | Amazon | Closed | Nicholas |
| |
2021-Feb-16 20:53:39 | T000245 | CHONG NYUK HUN | fail to bulk up load file | Bulk Upload File | Lazada | Closed |
| ||
2021-Feb-15 23:12:27 | T000244 | Soong Jin Xian | E-bay suspending my seller acc AGAIN after reinstating and relisting LUQUA collagen. | Others | Closed | Apple Lim |
| ||
2021-Feb-15 09:46:18 | T000243 | AIJ GLOBAL ENTERPRISE | 1 x Therabio JSmove Type 2 Collagen Powder - B08T1GZVKF (Sub category - Collagen) | Amazon Un-gate Category | Amazon | Closed | Nicholas |
| |
2021-Feb-15 09:45:54 | T000242 | AIJ GLOBAL ENTERPRISE | 1 x Therabio JSmove Type 2 Collagen Powder - B08T1GZVKF (Sub category - Collagen) | Amazon Un-gate Category | Amazon | Closed | Nicholas |
| |
2021-Feb-10 10:37:06 | T000241 | Tang Tuck Leong Aylwin | Document supporting for product OPCEDEN Toco Enols | Amazon Un-gate Category | Amazon | Closed | Apple Lim |
| |
2021-Feb-10 10:37:05 | T000240 | Tang Tuck Leong Aylwin | Document supporting for product OPCEDEN Toco Enols | Amazon Un-gate Category | Amazon | Closed | Apple Lim |
| |
2021-Feb-09 09:33:35 | T000239 | Lew Yeok Su | Amazon Bulk Listing - Error Mesage From Amazon | General/Products Related | Closed | Apple Lim |
| ||
2021-Feb-08 21:47:15 | T000238 | Tang Tuck Leong Aylwin | more details needed to unGATE Amazon Category | Amazon Un-gate Category | Amazon | Closed | Apple Lim |
| |
2021-Feb-08 08:16:04 | T000237 | TAN CHAUR MING | The Hives documents do not meet requirement | Amazon Un-gate Category | Amazon | Closed | Nicholas |
| |
2021-Feb-07 23:02:31 | T000236 | CHONG NYUK HUN | fail to bulk up load file | Bulk Upload File | Lazada | Closed | Apple Lim |
| |
2021-Feb-06 01:17:10 | T000235 | KONG YI HANG | UN-GATE CATEGORY FOR SKINLAB | Amazon Un-gate Category | Amazon | Closed | Nicholas |
| |
2021-Feb-05 09:59:52 | T000234 | AIJ GLOBAL ENTERPRISE | Vitamins & Dietary Supplements - Therabio JSmove Type 2 Collagen Powder -B08T1Z3KVG | Amazon Un-gate Category | Amazon | Closed |
| ||
2021-Feb-05 05:15:21 | T000233 | Lew Yeok Su | Tanamera Batch 1 Amazon Upload File | General/Products Related | Closed | Nicholas |
| ||
2021-Feb-02 12:37:21 | T000232 | LOW YEE FOAI | Missing clearance information | Global Shipment | eBay | Closed | Nicholas |
| |
2021-Jan-31 23:57:36 | T000231 | Soong Jin Xian | E-bay suspending my seller acc after re-listing Collagen | Others | eBay | Closed | Apple Lim |
| |
2021-Jan-31 22:23:58 | T000230 | CHAN FOON YEE | Return Request from eBay Buyer | Return Cases | eBay | Closed | Nicholas |
| |
2021-Jan-31 16:37:25 | T000229 | Tang Tuck Leong Aylwin | Ungate Food & Beverage - 2 Boxes NuGano Ganoderma Lucidum Extract Black Coffee with Zero Calories | Amazon Un-gate Category | Amazon | Closed | Apple Lim |
| |
2021-Jan-31 16:22:24 | T000228 | TAN CHAUR MING | Un-gate Category for Grocery & Gourmet Food | Amazon Un-gate Category | Amazon | Closed |
| ||
2021-Jan-29 16:49:26 | T000227 | Sephine Lim | Questions related to AXIS Products | General/Products Related | Closed | Apple Lim |
| ||
2021-Jan-29 15:24:23 | T000226 | Choong Lay Ling | Ungate Toys Categories | Amazon Un-gate Category | Amazon | Closed | Nicholas |
| |
2021-Jan-29 09:13:43 | T000225 | Choong Lay Ling | Zenxin products are not found in options. How to order yea? | General/Products Related | Lazada | Closed |
| ||
2021-Jan-28 22:50:46 | T000224 | Chong Lit Shiuan | Ungate Feminine Products | Amazon Un-gate Category | Amazon | Closed | Apple Lim |
| |
2021-Jan-28 22:49:03 | T000223 | Chong Lit Shiuan | Ungate Topical Products | Amazon Un-gate Category | Amazon | Closed | Apple Lim |
| |
2021-Jan-28 22:45:00 | T000222 | Chong Lit Shiuan | Ungate Toys & Games | Amazon Un-gate Category | Amazon | Closed | Apple Lim |
| |
2021-Jan-28 22:43:44 | T000221 | Chong Lit Shiuan | Ungate Toys & Games | Amazon Un-gate Category | Amazon | Cancelled | |||
2021-Jan-28 22:42:28 | T000220 | Chong Lit Shiuan | Ungate Toys & Games | General/Products Related | Cancelled | ||||
2021-Jan-28 22:40:01 | T000219 | Chong Lit Shiuan | Ungate Dietry Supplement | Amazon Un-gate Category | Amazon | Closed | Nicholas |
| |
2021-Jan-28 22:05:26 | T000218 | Chong Lit Shiuan | Ungate Grocery & Gourmet Foods category | Amazon Un-gate Category | Amazon | Closed |
| ||
2021-Jan-28 15:24:43 | T000217 | SIN CHIN HUAY | Request for Category Approval at Amazon Platform | Billing/Invoice Enquiry | Amazon | Closed |
| ||
2021-Jan-27 16:35:59 | T000216 | KONG YI HANG | Request for document to un-gate category | Amazon Un-gate Category | Amazon | Closed |
| ||
2021-Jan-24 14:18:12 | T000215 | TAY KIM PEI | Board game 101 is missing the paper money for the bank | Return Cases | Cancelled | ||||
2021-Jan-22 12:58:28 | T000214 | CHAN FOON YEE | Shipment Order | General/Products Related | Cancelled | ||||
2021-Jan-21 22:32:25 | T000213 | Sephine Lim | Shopee International Platform | General/Products Related | Shopee | Closed |
| ||
2021-Jan-20 21:31:59 | T000212 | Organic Tulips Trading | Unable to submit my regular order | Order Submission | Cancelled | ||||
2021-Jan-20 14:26:00 | T000211 | Sephine Lim | Client Feedback/ Complaints in Product Handling | Local Shipment | Shopee | Closed |
| ||
2021-Jan-20 13:32:43 | T000210 | Sephine Lim | Urgent attention!! Parcel damaged- J&T has reported to buyer that the parcel is damaged. | Return Cases | Shopee | Closed |
| ||
2021-Jan-18 13:58:01 | T000209 | MULTITUDE COMMERCE ENTERPRISE | Order submit missing | Order Submission | Closed | Nicholas |
| ||
2021-Jan-18 01:20:21 | T000208 | Sephine Lim | Urgent! Warning Message when downgrade the Amazon professional to individual plan | Others | Amazon | Closed |
| ||
2021-Jan-16 00:18:55 | T000207 | Sephine Lim | Urgent! Order submitted successfully in AXIS but not shown | Order Submission | Shopee | Closed | Nicholas |
| |
2021-Jan-14 13:58:46 | T000206 | Sephine Lim | Product in bulk and larger size | Local Shipment | Closed | Apple Lim |
| ||
2021-Jan-14 12:44:29 | T000205 | GADGET GURU ENTERPRISE | ungated category request | Amazon Un-gate Category | Amazon | Closed |
| ||
2021-Jan-14 12:35:36 | T000204 | LOW SIOW LING | Ungate category- Grocery & Gourmet Foods category | Amazon Un-gate Category | Amazon | Closed |
| ||
2021-Jan-13 23:35:21 | T000203 | Sephine Lim | Shopee Free Shipping minimum spend of RM 15 | Local Shipment | Shopee | Closed |
| ||
2021-Jan-11 17:03:07 | T000202 | Yong Mei Fang | Order ID #112-6322846-8819405; UPS tracking ID 1Z6E395A0463030097 (DooDads Cards Missing) | General/Products Related | Closed | Nicholas |
| ||
2021-Jan-10 00:54:56 | T000201 | LIM CHONG SHEN | Rejected Application: Cash Flow | General/Products Related | Amazon | Closed |
| ||
2021-Jan-09 22:21:18 | T000200 | CHAN FOON YEE | YONEX listing | General/Products Related | Cancelled | ||||
2021-Jan-09 22:12:50 | T000199 | CHAN FOON YEE | Shipment Order | Global Shipment | eBay | Closed | Nicholas |
| |
2021-Jan-09 20:17:36 | T000198 | Sephine Lim | Lazada and Shopee Shipping Courier | Local Shipment | Shopee | Closed | Nicholas |
| |
2021-Jan-09 12:27:19 | T000197 | AIJ GLOBAL ENTERPRISE | Amazon - Unable to create new listing | Listing Management | Amazon | Closed |
| ||
2021-Jan-08 10:48:49 | T000196 | AIJ GLOBAL ENTERPRISE | B078B9244Y Cashflow 101 Board Game - Robert Kiyosaki Cashflow Board Game (Category -Toys) | Amazon Un-gate Category | Amazon | Closed |
| ||
2021-Jan-07 20:41:13 | T000195 | Sephine Lim | Shopee Free Shipping/ different Shipping Address/ Shop Voucher cease before campaign/ Website link | General/Products Related | Shopee | Closed |
| ||
2021-Jan-07 11:02:53 | T000194 | LIM CHONG SHEN | Double entry on axis submission | Order Submission | Amazon | Closed | Nicholas | Support |
|
2021-Jan-06 09:07:26 | T000193 | TAY KIM PEI | Expiry date | General/Products Related | Amazon | Closed | Nicholas |
| |
2021-Jan-05 20:23:41 | T000192 | KONG YI HANG | 90 days program | General/Products Related | Closed |
| |||
2021-Jan-04 21:35:44 | T000191 | LIM CHONG SHEN | Ungate Document: CashFlow | General/Products Related | Amazon | Closed | Nicholas |
| |
2021-Jan-01 13:22:51 | T000190 | WONG WAI KIN | ASIN B07WSRNMRS (Nugano Black Coffee) | Amazon Un-gate Category | Amazon | Closed |
| ||
2020-Dec-31 23:13:48 | T000189 | KONG YI HANG | Cell labs payment | General/Products Related | Closed | Nicholas |
| ||
2020-Dec-31 23:13:00 | T000188 | KONG YI HANG | ebay no sales | General/Products Related | Closed | Nicholas |
| ||
2020-Dec-31 20:28:43 | T000187 | LIM CHONG SHEN | Double Order Entry: Invoice #138381 and #138382 | Global Shipment | Amazon | Closed | Imah |
| |
2020-Dec-31 16:51:05 | T000186 | TAY KIM PEI | DN 1074 | General/Products Related | Closed | Nicholas |
| ||
2020-Dec-30 14:53:54 | T000185 | LOW SIOW LING | Group A 90days reseller programme | Bulk Upload File | eBay | Cancelled | Nicholas | ||
2020-Dec-28 07:31:23 | T000184 | TAY KIM PEI | cash flow 101 | General/Products Related | Closed |
| |||
2020-Dec-28 00:01:11 | T000183 | LIM CHONG SHEN | Listing Approval: Reveule Vegan & Organic in Amazon Canada | General/Products Related | Amazon | Closed | Nicholas |
| |
2020-Dec-27 23:59:04 | T000182 | LIM CHONG SHEN | Listing Approval: Botanic Essentials in Amazon Canada | General/Products Related | Amazon | Closed | Nicholas |
| |
2020-Dec-27 23:56:03 | T000181 | LIM CHONG SHEN | Listing Approval: AGORA | General/Products Related | Amazon | Closed |
| ||
2020-Dec-21 13:18:24 | T000180 | ahmad nasron bin mohd nasir | Please investigate DHL Tracking 2210006212 | Global Shipment | Amazon | Closed | Kahmini |
| |
2020-Dec-21 10:28:01 | T000179 | NG SZE JENG | Received Amazon charges from EU and JP | Others | Amazon | Closed | Kahmini |
| |
2020-Dec-20 23:23:58 | T000178 | LIM CHONG SHEN | Axis Account Payable Details | Billing/Invoice Enquiry | Amazon | Closed | Kah Yee |
| |
2020-Dec-20 02:05:17 | T000177 | LIM CHONG SHEN | Item Unavailable in Axis Ordering Platform | General/Products Related | Amazon | Closed | Kah Yee |
| |
2020-Dec-18 21:18:06 | T000176 | AIJ GLOBAL ENTERPRISE | *Urgent* Thomson products | General/Products Related | Amazon | Closed |
| ||
2020-Dec-18 10:25:01 | T000175 | Nicholas Ng | Testing 123 | General/Products Related | Closed | Apple Lim |
| ||
2020-Dec-17 18:27:29 | T000174 | Nicholas Ng | testing - shipment | Global Shipment | Amazon | Closed | Kah Yee |
| |
2020-Dec-17 18:20:32 | T000173 | Nicholas Ng | TESTING - Shipping policy | Global Shipment | eBay | Closed | Kah Yee |
| |
2020-Dec-17 18:19:31 | T000172 | Nicholas Ng | Request to check on Amazon Order Submission issue | Order Submission | Amazon | Closed | Apple Lim |
| |
2020-Dec-17 18:18:12 | T000171 | Nicholas Ng | testing | General/Products Related | Closed | Nicholas |
| ||
2020-Dec-17 12:31:21 | T000170 | KALAIVANI NAIR | Testing Ticket on your Behalf | Billing/Invoice Enquiry | eBay | Cancelled | Imah | Support | |
2020-Dec-16 11:35:47 | T000169 | MULTITUDE COMMERCE ENTERPRISE | Store Address | Local Shipment | Lazada | Closed | Kah Yee |
| |
2020-Dec-16 00:50:49 | T000168 | LIM CHONG SHEN | Tupperware Shape-)-Toy Availability | General/Products Related | Amazon | Closed | Kah Yee |
| |
2020-Dec-06 22:06:26 | T000167 | Sephine Lim | ticketing history | General/Products Related | Closed | Kah Yee |
| ||
2020-Dec-02 17:37:26 | T000166 | Sephine Lim | Amazon & eBay | Listing Management | Amazon | Closed | Kah Yee |
| |
2020-Dec-01 09:32:37 | T000165 | TAY KIM PEI | Good return - cashflow 101 | General/Products Related | Cancelled | ||||
2020-Dec-01 09:28:14 | T000164 | TAY KIM PEI | Shipment to Canada - Duty & brokerage fees | General/Products Related | Cancelled | ||||
2020-Dec-01 09:25:19 | T000163 | TAY KIM PEI | 11 & 13 OG Latte package. | General/Products Related | Cancelled | ||||
2020-Nov-30 10:08:20 | T000162 | MULTITUDE COMMERCE ENTERPRISE | How to get Air Way Bill | Others | Lazada | Closed | Kah Yee |
| |
2020-Nov-30 09:42:41 | T000161 | Choong Lay Ling | I encountered a scammer on Ebay for my first sale | Listing Management | eBay | Closed | Kah Yee |
| |
2020-Nov-27 21:50:07 | T000160 | Sephine Lim | eBay File Exchange | Bulk Upload File | eBay | Closed |
| ||
2020-Nov-27 20:52:15 | T000159 | Sephine Lim | eligible to send offer | General/Products Related | eBay | Closed | Kah Yee |
| |
2020-Nov-27 01:49:16 | T000158 | LIM CHONG SHEN | Documentation Request For The Hive | General/Products Related | Amazon | Closed | Nicholas |
| |
2020-Nov-27 01:39:49 | T000157 | LIM CHONG SHEN | Documentation Request For Derma Skinlabs | General/Products Related | Amazon | Closed |
| ||
2020-Nov-27 01:28:18 | T000156 | LIM CHONG SHEN | Documentation Request For Opceden OMEGA-3 TG DHA | General/Products Related | Amazon | Closed | Nicholas |
| |
2020-Nov-26 18:03:23 | T000155 | TAI CHEE HAN | Item Weight sent is different from item weight in PriceList | Global Shipment | Amazon | Closed | Sandy Bao |
| |
2020-Nov-25 23:54:25 | T000154 | Sephine Lim | Chat Broadcast for Shopee and Lazada | General/Products Related | Shopee | Closed | Nicholas |
| |
2020-Nov-25 18:33:50 | T000153 | Sephine Lim | Lazada & Shopee | Selling/Returns | Closed | Nicholas |
| ||
2020-Nov-25 18:19:50 | T000152 | Sephine Lim | Products Availability | General/Products Related | Closed |
| |||
2020-Nov-25 17:58:04 | T000151 | Sephine Lim | eBay Sales | General/Products Related | eBay | Closed | Nicholas |
| |
2020-Nov-24 08:32:13 | T000150 | Wong Wei leng | Request Documents and Pictures for Category Approval Submission (Cash Flow 101) | Amazon Un-gate Category | Amazon | Closed | Kah Yee |
| |
2020-Nov-23 12:26:22 | T000149 | Sephine Lim | Questions on Price Simulator | Listing Management | Closed |
| |||
2020-Nov-23 09:45:43 | T000148 | Choong Lay Ling | Ebay Listing Management | Listing Management | eBay | Closed | Nicholas |
| |
2020-Nov-22 09:29:25 | T000147 | Tay Kim Hong | TR134571 : Shipping Fee Billed is higher than stated in price list | Billing/Invoice Enquiry | eBay | Closed | Sandy Bao |
| |
2020-Nov-21 02:21:14 | T000146 | YAP CHUH ONN | B08L8MJTMX Revuele Glitter Colour Glow Party Peel Off Mask - (2) Active Charcoal Black Mask + (2) H | Amazon Un-gate Category | Amazon | Closed | Nicholas |
| |
2020-Nov-21 02:20:20 | T000145 | YAP CHUH ONN | B08L8MJTMX Revuele Glitter Colour Glow Party Peel Off Mask - (2) Active Charcoal Black Mask + (2) H | General/Products Related | Cancelled | ||||
2020-Nov-20 14:19:45 | T000144 | Sephine Lim | Shipping | Global Shipment | Closed |
| |||
2020-Nov-20 14:03:45 | T000143 | Global shipment for eBay and Amazon | Global Shipment | Closed | Kah Yee |
| |||
2020-Nov-20 12:46:26 | T000142 | Sephine Lim | Buy Direct from AXIS | General/Products Related | Closed | Kah Yee |
| ||
2020-Nov-19 18:35:50 | T000141 | Sephine Lim | How would you handle for bundle not shown in AXIS Price Simulator? | Global Shipment | eBay | Closed | Nicholas |
| |
2020-Nov-16 17:01:55 | T000140 | Choong Lay Ling | Listing Management | Listing Management | eBay | Closed | Kah Yee |
| |
2020-Nov-15 21:41:46 | T000139 | Sephine Lim | Lazada & Shopee Question | General/Products Related | Closed | Kah Yee |
| ||
2020-Nov-14 23:02:41 | T000138 | HOW CHIN KU | submit order | Order Submission | eBay | Closed | Kah Yee |
| |
2020-Nov-14 23:01:13 | T000137 | KONG YI HANG | ticket T000114 not being reply | General/Products Related | eBay | Closed | Kah Yee |
| |
2020-Nov-13 14:49:51 | T000136 | Ng Fang Leng | My account activated City Link shopee logistic | Local Shipment | Closed |
| |||
2020-Nov-12 18:02:24 | T000135 | Sephine Lim | Modified pictures were replaced/ blocked by lazada | Listing Management | Lazada | Closed | Kah Yee |
| |
2020-Nov-12 09:18:37 | T000134 | AIJ GLOBAL ENTERPRISE | Amazon Listing Product Issue | Listing Management | Amazon | Closed | Nicholas |
| |
2020-Nov-11 13:14:57 | T000133 | Choong Lay Ling | Enquiries about Listing Bundle Products | Listing Management | eBay | Closed | Kah Yee |
| |
2020-Nov-11 12:50:20 | T000132 | Choong Lay Ling | Beginners Progress Update, Require Guidance | Listing Management | eBay | Closed | Kah Yee |
| |
2020-Nov-11 02:27:50 | T000131 | LIM CHONG SHEN | Documentation Request For The Hive | General/Products Related | Amazon | Closed | Kah Yee |
| |
2020-Nov-11 02:21:47 | T000130 | LIM CHONG SHEN | Rejected Application | General/Products Related | Amazon | Closed |
| ||
2020-Nov-10 23:46:51 | T000129 | KONG YI HANG | Self purchase of essential oil | Others | Closed | Kah Yee |
| ||
2020-Nov-10 23:40:55 | T000128 | YAP CHUH ONN | 705615202008 2X Therabio deTherameal Nutritional Shake - High in Protein, Vitamins, Minerals & Antio | Amazon Un-gate Category | Amazon | Closed | Nicholas |
| |
2020-Nov-10 19:26:36 | T000127 | LOW YEE FOAI | Paypal Chargeback | Others | Closed | Kah Yee |
| ||
2020-Nov-10 18:29:37 | T000126 | Sephine Lim | Am I eligible to participate in Shopee New Seller Support Package? | General/Products Related | Shopee | Closed | Kah Yee |
| |
2020-Nov-10 17:57:07 | T000125 | Sephine Lim | Bundle Price Buy 2 get 5% off and Buy 3 get 17% off | General/Products Related | Lazada | Closed | Kah Yee |
| |
2020-Nov-09 00:49:44 | T000124 | Sephine Lim | Listing related questions, price Simulator vs. net profits | General/Products Related | eBay | Closed |
| ||
2020-Nov-06 23:27:15 | T000123 | LIM CHONG SHEN | Documentation and Photo Request For Revuele Listing Approval | Global Shipment | Amazon | Closed |
| ||
2020-Nov-06 17:54:52 | T000122 | Sephine Lim | Shopee and LazadaQuestions | General/Products Related | Shopee | Closed | Kah Yee |
| |
2020-Nov-06 17:48:08 | T000121 | Sephine Lim | eBay questions | General/Products Related | eBay | Closed |
| ||
2020-Nov-06 10:32:05 | T000120 | Anna Doh | Amazon payment error | Others | Closed |
| |||
2020-Nov-06 06:48:36 | T000119 | LOW YEE FOAI | Paypal Chargeback | Others | Closed |
| |||
2020-Nov-05 15:27:10 | T000118 | Sephine Lim | Shopee Marketing Center - Discount Promotion & Voucher | General/Products Related | Shopee | Closed |
| ||
2020-Nov-05 10:59:48 | T000117 | Ng Fang Leng | Opceden suitable for 2 years old children | General/Products Related | Shopee | Closed | Nicholas |
| |
2020-Nov-04 23:27:02 | T000116 | Sephine Lim | Not able to save Edit Shipping Policy | Global Shipment | eBay | Closed | Nicholas |
| |
2020-Nov-03 22:01:01 | T000115 | Sephine Lim | 04.11.2020 Learning Session | General/Products Related | Closed |
| |||
2020-Nov-03 21:56:46 | T000114 | KONG YI HANG | Listing Impression ( Still not getting sales) | General/Products Related | eBay | Closed |
| ||
2020-Nov-03 19:27:32 | T000113 | AIJ GLOBAL ENTERPRISE | Unable to list product / product inactive | Listing Management | Amazon | Closed |
| ||
2020-Nov-03 18:44:00 | T000112 | AIJ GLOBAL ENTERPRISE | A COA Document within 240 days for Amazon - Health & Household Category | Amazon Un-gate Category | Amazon | Closed |
| ||
2020-Nov-03 15:44:17 | T000111 | Lew Yeok Su | Tanamera Bulk Listing With Error Message | General/Products Related | Amazon | Closed | Kah Yee |
| |
2020-Nov-03 11:04:14 | T000110 | E3 Enterprise | send to Philippines | Global Shipment | Closed | Nicholas |
| ||
2020-Nov-02 13:21:09 | T000109 | RADIANCE SOLUTION | 2pcs x Tanamera Brown Fomulation Herbal Soap Bar Natural Formulation Gentle Skin Cleasing | Local Shipment | Shopee | Closed | Kah Yee |
| |
2020-Nov-01 12:20:49 | T000108 | Yong Mei Fang | Amazon Account Health "At Risk". Received Intellectual Property Complaints | Others | Amazon | Closed |
| ||
2020-Nov-01 10:43:02 | T000107 | Ng Fang Leng | Product leaking as not enough bubble wrap to cushion protection | Shipment Handling | Shopee | Closed | Sandy Bao |
| |
2020-Nov-01 09:05:16 | T000106 | Tay Kim Hong | Being DHL short charges of Address Correction for the Jun 2020 TR117267 (AWB 4107797514) (US) | Billing/Invoice Enquiry | eBay | Closed | Sandy Bao |
| |
2020-Oct-31 16:39:14 | T000105 | LIM CHONG SHEN | How To Appeal Amazon Account Health | Others | Amazon | Closed | Nicholas |
| |
2020-Oct-31 16:31:36 | T000104 | LIM CHONG SHEN | Axis Product Price List | General/Products Related | Amazon | Closed | Kah Yee |
| |
2020-Oct-31 16:30:26 | T000103 | LIM CHONG SHEN | Unable To Choose US For Delivery | Global Shipment | Amazon | Closed | Kah Yee |
| |
2020-Oct-30 18:55:55 | T000102 | Sephine Lim | How to promote products through varied promotion method? | General/Products Related | Closed | Kah Yee |
| ||
2020-Oct-30 11:38:10 | T000101 | Sephine Lim | Pricing Strategy in eBay | Listing Management | eBay | Closed | Kah Yee |
| |
2020-Oct-29 22:55:41 | T000100 | Sephine Lim | Why "Will Ship to Malaysia" in my eBay Listing? | Global Shipment | eBay | Closed | Kah Yee |
| |
2020-Oct-29 17:41:29 | T000099 | Sephine Lim | Guide on store decoration | General/Products Related | Closed | Kah Yee |
| ||
2020-Oct-29 16:23:12 | T000098 | Leong Vic Jian | Buyer received wrong quantity iteams | Local Shipment | Lazada | Closed | Sandy Bao |
| |
2020-Oct-29 14:36:51 | T000097 | Lim Eng Sien | Product Policy Compliance | Others | Closed | Kah Yee |
| ||
2020-Oct-29 00:33:06 | T000096 | KONG YI HANG | Enquiries regarding listing of product | General/Products Related | Closed |
| |||
2020-Oct-28 17:35:58 | T000095 | Sephine Lim | What is the procedure for shipping my own product? | Global Shipment | eBay | Closed | Kah Yee |
| |
2020-Oct-28 17:18:51 | T000094 | Sephine Lim | Do you have whitening and slimming product | General/Products Related | Shopee | Closed | Kah Yee |
| |
2020-Oct-28 17:11:54 | T000093 | Sephine Lim | Install AXIS App in Phone | Others | Cancelled | Kah Yee | |||
2020-Oct-28 17:08:06 | T000092 | Sephine Lim | Why Shopee charge me fees for my income? | Billing/Invoice Enquiry | Shopee | Closed | Kah Yee |
| |
2020-Oct-28 16:46:45 | T000091 | Sephine Lim | Which eBay seller center app to install in phone? | Others | eBay | Closed | Kah Yee |
| |
2020-Oct-28 16:44:07 | T000090 | Sephine Lim | How to create voucher of "Any 2 Enjoy RM 1 off" in Shopee and lazada? | Others | Shopee | Cancelled | |||
2020-Oct-28 16:44:06 | T000089 | Sephine Lim | How to create voucher of "Any 2 Enjoy RM 1 off" in Shopee and lazada? | Others | Shopee | Cancelled | |||
2020-Oct-28 16:36:30 | T000088 | Sephine Lim | How do we complete fulfillment in eBay? | Global Shipment | eBay | Closed | Kah Yee | Support |
|
2020-Oct-28 16:31:42 | T000087 | Sephine Lim | Please share the bulk upload file Guide | Bulk Upload File | eBay | Closed | Kah Yee |
| |
2020-Oct-28 15:17:47 | T000086 | Ng Fang Leng | Offer price execution | General/Products Related | Shopee | Closed | Nicholas |
| |
2020-Oct-27 17:11:16 | T000085 | TAN TANG ZHE | TR132124 - Request to check Sanctum expiry date before ship it out | General/Products Related | Cancelled | Sandy Bao | |||
2020-Oct-27 16:48:25 | T000084 | TAI CHEE HAN | Cannot change "Deliver to" on amazon.com | Others | Amazon | Closed |
| ||
2020-Oct-27 15:37:22 | T000083 | Sephine Lim | not able to submit case via Ticketing | Others | Cancelled | ||||
2020-Oct-27 10:10:13 | T000082 | Lew Yeok Su | Tanamera Bulk Listing | General/Products Related | Amazon | Closed |
| ||
2020-Oct-26 18:23:58 | T000081 | Sephine Lim | Does Lazada charge commission during 11.11 campaign besides the 2.12% payment gateway fees? | Others | Lazada | Closed | Kah Yee |
| |
2020-Oct-26 18:14:33 | T000080 | Hafizahtul Naimah Ammran | Testing Ticket | General/Products Related | Lazada | Cancelled | Nicholas | ||
2020-Oct-25 16:46:56 | T000079 | LIM CHONG SHEN | Amazon Product Suppressed | General/Products Related | Closed | Nicholas |
| ||
2020-Oct-25 16:16:58 | T000078 | Sephine Lim | How to categorize the products in Lazada and shopee? | General/Products Related | Closed |
| |||
2020-Oct-25 16:11:03 | T000077 | Sephine Lim | How do I share the product link to customers from my lazada and shopee app via phone? | Others | Lazada | Closed |
| ||
2020-Oct-25 16:03:39 | T000076 | Sephine Lim | Does Lazada charge me on Free shipping voucher initiated by Lazada | Others | Lazada | Closed |
| ||
2020-Oct-23 12:23:23 | T000075 | YAP CHUH ONN | B08DL45BMY Opceden Vitamin E Complex Mixed Tocotrienols Tocopherol | D-Alpha, D-Beta, D-Gamma, D-Delta | 440mg, 60 Softgel | Amazon Un-gate Category | Amazon | Closed | Nicholas |
| |
2020-Oct-23 12:16:57 | T000074 | YAP CHUH ONN | B07K8TL7SB (2) Tanamera Brown Formulation Body Bar Soap 125g (Improve Skin Condition) + Black Formulation Facial Soap 60g (Gentle Facial Scrub) | Amazon Un-gate Category | Amazon | Closed | Nicholas |
| |
2020-Oct-23 11:39:58 | T000073 | Wong Wei leng | Request invoice and pictures for Cashflow 101 for Category Approval Submission | Amazon Un-gate Category | Amazon | Closed |
| ||
2020-Oct-23 10:13:21 | T000072 | Lew Yeok Su | ICA Durian Coffee | General/Products Related | Amazon | Closed |
| ||
2020-Oct-22 21:32:52 | T000071 | KONG YI HANG | Can my shopee account expand to international market? | General/Products Related | Shopee | Closed |
| ||
2020-Oct-22 01:21:29 | T000070 | KONG YI HANG | EBAY | General/Products Related | eBay | Closed |
| ||
2020-Oct-21 18:33:00 | T000069 | Sephine Lim | How to sell at "SELANGOR E-BAZAR CAMPAIGN" ONLY FOR SELANGOR SELLERS NOW! Campaign | General/Products Related | Closed | Member |
| ||
2020-Oct-21 15:51:46 | T000068 | Sephine Lim | What does the terms related to 11.11 campaign mean? | General/Products Related | Closed |
| |||
2020-Oct-21 15:40:44 | T000067 | Sephine Lim | How do I generate sales after loading more than 100 products in Lazada and Shopee? | Others | Closed |
| |||
2020-Oct-21 15:35:21 | T000066 | Sephine Lim | How to transfer my money from paypal? | Others | Closed |
| |||
2020-Oct-21 15:32:23 | T000065 | Sephine Lim | How to create Shopee Seller Account setting via Mobile App | General/Products Related | Closed |
| |||
2020-Oct-21 15:23:30 | T000064 | Sephine Lim | How to Join 11.11 Campaign in lazada and Shopee | General/Products Related | Closed |
| |||
2020-Oct-20 14:26:48 | T000063 | Yap Kah Yee | test | General/Products Related | Closed |
| |||
2020-Oct-20 12:20:43 | T000062 | YAP CHUH ONN | B08HQX9KH5 Therabio deTherameal Nutritional Protein Shake - 16 sachets/Pack | General/Products Related | Closed | Nicholas |
| ||
2020-Oct-20 10:50:51 | T000061 | AIJ GLOBAL ENTERPRISE | B018WK6DEQ Phytoscience Double Stemcell Best Anti Aging 5 Boxes | Amazon Un-gate Category | Amazon | Closed |
| ||
2020-Oct-20 10:42:19 | T000060 | AIJ GLOBAL ENTERPRISE | B07W13KB7W NuganoBlack Coffee 3 Boxes | Listing Management | Amazon | Closed |
| ||
2020-Oct-19 01:24:22 | T000059 | YAP CHUH ONN | B089M973TZ Winalite Winion Pantiliner (16 Packs X 24 Pads Per Pkt) by Winalite Daily Use Women Care | Amazon Un-gate Category | Amazon | Closed | Nicholas |
| |
2020-Oct-19 01:23:25 | T000058 | YAP CHUH ONN | B089M973TZ Winalite Winion Pantiliner (16 Packs X 24 Pads Per Pkt) by Winalite Daily Use Women Care | General/Products Related | Cancelled | ||||
2020-Oct-19 00:51:47 | T000057 | YAP CHUH ONN | B086382Z92 Simply Nature (Zenxin Organic) Handmade Pumpkin Noodle 1x + Zenxin Organic Handmade Beetroot Noodle 1x. Noodle that Suit for Everyone and Vegetarian (Pack of 2 with 8 Serving) with Recipe | Amazon Un-gate Category | Amazon | Closed |
| ||
2020-Oct-18 18:43:28 | T000056 | YAP CHUH ONN | B07D91PM7T A Manpower Health [3 pack] Omuboro Precious Essence - USA Formulation- FREE [2] BetterMan Energized Condom | Amazon Un-gate Category | Amazon | Closed |
| ||
2020-Oct-18 09:41:05 | T000055 | TAI CHEE HAN | Mix and Match Axis Products | Listing Management | Closed | Nicholas |
| ||
2020-Oct-18 05:07:28 | T000054 | YAP CHUH ONN | B07VHN28S3 10 boxes Durian Coffee ICA Premium Instant Coffee FREE EXPRESS SHIPPING (120 sticks x 40g) | Amazon Un-gate Category | Amazon | Closed |
| ||
2020-Oct-18 05:06:21 | T000053 | YAP CHUH ONN | B07VFPRFSC 3 boxes Durian Coffee ICA Premium Instant Coffee FREE EXPRESS SHIPPING (36 sticks x 40g) | Amazon Un-gate Category | Amazon | Closed |
| ||
2020-Oct-18 05:01:01 | T000052 | YAP CHUH ONN | B07XN5TBSK 4 Boxes Gano Excel GanoCafe Mocha Coffee with Ganoderma Lucidum + FREE 8 sachets Green Tea | Amazon Un-gate Category | Amazon | Closed |
| ||
2020-Oct-18 04:59:13 | T000051 | YAP CHUH ONN | B08BWX48HY 2-Box Ganolicious KopiGano 3-in-1 Ganoderma Lucidum - Your Healthier Coffee and Healthier Life (Exp: May 2022) get Organo 5 Green Tea Sachets | Amazon Un-gate Category | Amazon | Closed |
| ||
2020-Oct-18 04:57:53 | T000050 | YAP CHUH ONN | B08BWX48HY 2-Box Ganolicious KopiGano 3-in-1 Ganoderma Lucidum - Your Healthier Coffee and Healthier Life (Exp: May 2022) get Organo 5 Green Tea Sachets | General/Products Related | Cancelled | ||||
2020-Oct-18 04:56:18 | T000049 | YAP CHUH ONN | B0818FBSPT 20 Boxes Kopi Gano 3 in 1 + 14 sachets Zrii Rise Coffee | Amazon Un-gate Category | Amazon | Closed |
| ||
2020-Oct-17 21:59:45 | T000048 | Wong Wei leng | Request Documents and Pictures for Category Approval Submission (Nugano Coffee) | Amazon Un-gate Category | Amazon | Closed |
| ||
2020-Oct-17 21:00:50 | T000047 | YAP CHUH ONN | B078S5T7GL RIch Dad CashFlow 101 Board Games by Robert Kiyosaki | General/Products Related | Closed |
| |||
2020-Oct-17 20:55:34 | T000046 | YAP CHUH ONN | 12 box Organo Gold Black Coffee + 10 OG Hot Chocolate FREE Express 2-3 Day | Amazon Un-gate Category | Amazon | Closed |
| ||
2020-Oct-17 20:45:55 | T000045 | YAP CHUH ONN | B00W1ZLL8C 12 Boxes Organo Gold Gourmet Black Coffee - 360 Sachets | Amazon Un-gate Category | Amazon | Closed |
| ||
2020-Oct-16 11:58:48 | T000044 | YAP CHUH ONN | B07WSRNMRS 2 Boxes NuGano Ganoderma Lucidum Extract Black Coffee with Zero Calories | General/Products Related | Cancelled | ||||
2020-Oct-16 11:58:25 | T000043 | B07WSRNMRS 2 Boxes NuGano Ganoderma Lucidum Extract Black Coffee with Zero Calories | Amazon Un-gate Category | Amazon | Closed |
| |||
2020-Oct-15 20:42:51 | T000042 | TAI CHEE HAN | Invoice TR129656 Rhymba Hills Assorted Tea sachets | Billing/Invoice Enquiry | Amazon | Closed | Kah Yee |
| |
2020-Oct-12 19:45:36 | T000041 | TAI CHEE HAN | Express Saver Rates and Price List Rare are different | Billing/Invoice Enquiry | Closed |
| |||
2020-Oct-12 12:11:48 | T000040 | Lew Yeok Su | Authorised Outlets For Cell Labs Product | General/Products Related | Shopee | Closed |
| ||
2020-Oct-12 07:42:18 | T000039 | LIM CHIN SHIN | Query on doTERRA Myrrh Essential Oil Expiration date | General/Products Related | eBay | Closed |
| ||
2020-Oct-11 15:10:16 | T000038 | Ng Fang Leng | Customer enquiry product origin | General/Products Related | Shopee | Closed |
| ||
2020-Oct-10 21:00:46 | T000037 | wong mei foong | product manufacture country | Others | Closed |
| |||
2020-Oct-09 11:10:10 | T000036 | TAI CHEE HAN | Amazon Referral Fee 15% + 7% | Others | Amazon | Closed | Member |
| |
2020-Oct-09 11:07:39 | T000035 | Amazon Referral Fee 15% + 7% | Others | Amazon | Closed |
| |||
2020-Oct-08 16:38:51 | T000034 | CHAN WEI JIE | how to request approval for B08K31SQ8K, | Amazon Un-gate Category | Closed |
| |||
2020-Oct-03 13:17:59 | T000033 | Ng Fang Leng | Urgent: Customer raised refund as received wrong item | General/Products Related | Shopee | Closed |
| ||
2020-Oct-01 15:21:58 | T000032 | Ng Fang Leng | Shopee international platform | Shipment Handling | Shopee | Closed |
| ||
2020-Oct-01 15:08:22 | T000031 | Ng Fang Leng | shipping company | Shipment Handling | Shopee | Closed |
| ||
2020-Sep-30 11:51:26 | T000030 | Tiuw Sing See | Invalid URL ? | Order Submission | Lazada | Closed |
| ||
2020-Sep-29 20:53:57 | T000029 | Ng Fang Leng | Opceden for child from what age ? | General/Products Related | Closed |
| |||
2020-Sep-27 21:24:38 | T000028 | TAY KIM PEI | Buyer request a replacement/refund | Global Shipment | Amazon | Closed |
| ||
2020-Sep-27 01:04:55 | T000027 | LOW YEE FOAI | Paypal Chargeback Order: 118652 718 | Others | eBay | Closed |
| ||
2020-Sep-21 14:35:44 | T000026 | Lim Eng Sien | Product Policy Compliance | Others | Amazon | Closed |
| ||
2020-Sep-18 20:10:28 | T000025 | Sally Montgomery | Purchase of Nugano Black Coffee and Ganocafe black | Global Shipment | Closed |
| |||
2020-Sep-18 07:59:29 | T000024 | TAI CHEE HAN | Un-gate Topicals Products Application was Rejected | Amazon Un-gate Category | Amazon | Closed |
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2020-Sep-17 10:27:56 | T000023 | TAI CHEE HAN | Un-gate Dietary Supplements Category | Amazon Un-gate Category | Amazon | Closed |
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2020-Sep-16 05:02:43 | T000022 | Doreen hoo yeang fung | Update - Waybill 4557688203 dated 20/05/2020 | Billing/Invoice Enquiry | Amazon | Closed |
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2020-Sep-16 04:50:14 | T000021 | Doreen hoo yeang fung | Debit note as per email dated 19/08/20 & follow up email on 11/09/2020 | Billing/Invoice Enquiry | Amazon | Closed | Nicholas |
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2020-Sep-15 20:05:31 | T000020 | Ng Fang Leng | customer enquiry moodtilda genuine product as packaging wording different from moodtilda website | General/Products Related | Shopee | Closed |
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2020-Sep-14 11:10:30 | T000019 | Ng Fang Leng | Opceden Kids Bonnekidz 60s can take by kids sensitive on cow milk? | General/Products Related | Shopee | Closed |
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2020-Sep-14 11:10:29 | T000018 | Ng Fang Leng | Opceden Kids Bonnekidz 60s can take by kids sensitive on cow milk? | General/Products Related | Shopee | Closed |
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2020-Sep-11 16:07:43 | T000017 | KONG YI HANG | Enquiries for free shipping campaign | General/Products Related | Shopee | Closed |
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2020-Sep-11 13:33:38 | T000016 | Ng Fang Leng | Customer complain received damage product - Walch Multi Purpose Concentrated Disinfectant 3L | Shipment Handling | Shopee | Closed |
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2020-Sep-11 11:35:14 | T000015 | TAI CHEE HAN | Un-gate Topical Products Category | Amazon Un-gate Category | Amazon | Closed |
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2020-Sep-09 12:05:35 | T000014 | TAI CHEE HAN | Ungate Grocery & Gourmet Foods Category | Amazon Un-gate Category | Amazon | Closed |
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2020-Sep-07 19:14:36 | T000013 | Lew Yeok Su | DHL e-Commerce Rates | Others | eBay | Closed |
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2020-Sep-07 00:54:38 | T000012 | Khoo Guat Hui | How to submit order in Axis system? | Global Shipment | Closed |
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2020-Sep-06 15:09:27 | T000011 | Azmiyantie Ahmad | Unable to submit order | Order Submission | Amazon | Closed |
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2020-Sep-05 08:11:06 | T000010 | LIM CHONG SHEN | Amazon Pro Merchant Subscription | General/Products Related | Closed |
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2020-Sep-04 12:55:23 | T000009 | LOW SOON LI | RASBERRY ESSENCE X 1 | Others | eBay | Closed |
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2020-Sep-04 09:49:02 | T000008 | TAI CHEE HAN | "Unanswered messages" on eBay appears as 1, though answered twice | Listing Management | eBay | Closed |
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2020-Sep-03 20:16:24 | T000007 | Lew Yeok Su | Dapur Spices | General/Products Related | Closed |
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2020-Sep-03 12:52:15 | T000006 | Lew Yeok Su | Expiry of Sanctum Products | Others | Closed | Member |
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2020-Sep-02 08:12:58 | T000005 | LIM CHONG SHEN | Documentation Request For TOP Feel Smooth Topicals Listing Application | General/Products Related | Amazon | Closed |
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2020-Sep-02 08:02:04 | T000004 | LIM CHONG SHEN | Documentation Request For Opceden Toco-Enols | General/Products Related | Amazon | Closed |
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2020-Sep-02 07:58:01 | T000003 | LIM CHONG SHEN | Request For 101 Cashflow Invoice Documents | General/Products Related | Amazon | Closed |
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2020-Sep-01 23:50:21 | T000002 | LOW YEE FOAI | Amazon SPR Escalation | Others | Amazon | Closed |
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2020-Sep-01 11:54:52 | T000001 | Netbiz Internet Platform Sdn Bhd | How to submit ebay order in Axis system? | Global Shipment | Closed | Imah |
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