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Ticket Number [T000499]
28-Aug-2021 01:43pm
SCS SEMINARS & CONSULTATION SERVICES
URGENT ISSUE- WHY eBay deduct my fund!
URGENT URGENT URGENT Please reply i NEED HELP My eBay account was suspended last week, but i got one order and i was told to proceed the shipment. Yesterday i saw the message from eBay said this shipment got case and ebay decided to refund to customer without me even replying yet. USD149++fees deducted. And My previous 2 orders still show on hold in my Paypal account. Can you help me to appeal this case? Attached the screenshot.
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02-Sep-2021 12:02pm
AXIS SUPPORT - Bryan
Hi,
I believe that our support team had assist to submit an appeal to eBay Customer support, during the weekend.
and u had done re-appeal by directly engage with ebay customer live agent Last Monday.
Kindly let us know again if the appeal result is rejected,
TQ
11-Sep-2021 04:18pm
AXIS SUPPORT
Hi,
Thank you for connecting with the Axis Support Team.
We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.
I hope that our service has been of assistance to you.
If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.
Thanks!
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