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Ticket Number [T000465]
26-Jul-2021 10:56am
TAN TANG ZHE
Item defective
for thursday plantation rosehip oil, customer said that:"您好,你的精油要过期打开来的味道很难受,精油颜色变质了味道很难接受" Can this item return and make replacement?
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27-Jul-2021 02:31pm
AXIS SUPPORT
Hi,
As per our whatsapp conversation, the product is not expired yet, and the product Aroma is very subjective as every preferences is different.
So for this case, if any replacement or return will be under your responsibility.
TQ
17-Aug-2021 01:05pm
TAN TANG ZHE
he only get this
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17-Aug-2021 01:06pm
TAN TANG ZHE
sorry wrong reply for above response.
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