Ticket System Ticket Details

Ticket Number [T000284]
Insecto

Dear AXIS May I request a video recording showcases INSECTO product usage & application? This will help to promote the product. Thanks Sephine

Hi Sephine,

We do not have a product information video for this product but we were able to find other sellers on Shopee using the same videos for INSECTO.

Here is the link, if you would like to refer to it: https://shopee.com.my/1-set-INSECTO-Mosquito-Eliminator-(Black-White)-1x-Aedes-Aid-Solution-1x-Dr.Soonsak-Sanitiser-180mL-Perangkap-Nyamuk-%E7%81%AD%E8%9A%8A%E5%99%A8-i.205018090.6863653609

Thank you for contacting Axis Support Team!

Dear AXIS
Thank you for your reply. Can we post other seller's video? Does it violate IP law?

I have watched the video, thanks for your sharing. Can AXIS make one for us to facilitate our sales ya?

Hi Sephine,

As of now, Axis did not have any video shooting plan for all the products.

If you are worried about the violation, you may book an appointment with Axis, we are happy to provide you with the Insecto machine and you may prepare your own shooting camera to record your own video on spot.

Thank you for contacting Axis Support Team!

Hi Sephine,

Hope you’re doing well!

You left us a message requesting for Insecto's product information video some time ago and we did our best to answer it in detail. But we never heard back from you.

If the issue has been resolved, we require you to close this ticket.

If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future please do not hesitate to file in a new ticket through the Axis system.

Thanks!


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