Urgent! Warning Message when downgrade the Amazon professional to individual plan

Dear AXIS I have a discussion with Kahmini last Friday and we have no clue why this warning message (attached) pop out when we attempt to downgrade the Amazon professional plan to individual plan. Hence, Kahmini advised me to submit ticketing to support to find out the causes and explanation after waited for too long for the answer from your office as she was WFH. Kahmini cited that she will write to Support team and Kim also. Please get advise from Kim pertaining to this matter. I intend to downgrade first and resume to the professional plan once I am ready as supposed to pay every month. Kindly assist on this matter soonest possible. TQ SL

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Hi Sephine,

As per spoken with Kahmini, you have well understood the message sent by Amazon and agreed to stay in the professional account. For more information, you may contact Kahmini.

If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future please do not hesitate to file in a new ticket through the Axis system.

Thanks!

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