Ticket System Ticket Details

Ticket Number [T000565]
Delay in Shipment

Order ID 211010GR2PJYRS Shopee system shows 'to ship' , is it shipped? Due date is 14-10-2021. Pls look into this matter urgently. Thank You.

Hi

As per our record, the parcel has been shipped out from our side. Mostly like the courier side haven update in the system .

You may check again around 4pm as sometimes the courier side update late in their system.

TQ

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tq


Hi,

Thank you for connecting with the Axis Support Team.

We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.

Thanks!

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