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Ticket Number [T000289]
19-Mar-2021 02:13pm
Lee Mun Hoe
Latest COA Document Needed for Un-gate Feminine Hygiene Category
Hi, I need the latest COA - doc to un-gate the Feminine Hygiene Category. Amazon >> COA Document: - The COA provided was dated more than 240 days prior. Please provide a COA that was issued within the last 240 days. Thank you.
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19-Mar-2021 02:28pm
AXIS SUPPORT - Elizabeth
Hi Simon,
We are still in the process of acquiring the updated COA from the suppliers which will take a couple of weeks. We hope you understand.
Thank you for being patient with us!
19-Apr-2021 03:18pm
Lee Mun Hoe
hi, any update for this?
19-Apr-2021 04:12pm
AXIS SUPPORT - Elizabeth
Hi Simon,
We're sorry, the supplier has not provided us the COA for feminine hygiene category and dietary supplement category yet. We will update you when we've received it.
We hope you understand.
Thanks!
08-Sep-2021 01:10pm
AXIS SUPPORT
Hi,
Thank you for connecting with the Axis Support Team.
We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.
I hope that our service has been of assistance to you.
If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.
Thanks!
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