My EBay - 2 cases still not yet resolved

case 1. ebay block//suspend my ebay account for no reason - has Axis contact ebay partner regarding this, it's been a month and i have not received any email or message from ebay, my ebay account still block case 2. ebay refund to customer -but i send the product to the address as per stated on ebay order details, and parcel been delivered. i appeal two times and still no respond from ebay. What should i do next can AXIS help me on this please please please? i need to know how and what to do next? ebay has charged me 102, now bill me for RM529.17 i need to understand what's this charges and why this occurred? i need a reply from AXIS!!! Thank you. regards, Lavandar 0123913923

Attachment(s):-

 

Hi,

We believe that the support team had replied,

Case 1: The account is happened about 2 weeks ago and we are still follow up with Ebay Malaysia for the next action. We will update u the status as soon as we got the updates.

Case 2: Kindly follow up with ebay customer team live agent today after 9pm. Continue follow up every 2 days until u get response from ebay and fight until the case solved. Thats the only way to do it.

TQ

Hi,

Thank you for connecting with the Axis Support Team.

We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future, please do not hesitate to file a new ticket through the Axis system.

Thanks!

1000 characters remaining

Add attachment(s):-
Attachment must be either in .jpeg, .jpg, .png, .gif, .zip, .bmp, .rar or .pdf with size below 1MB