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Ticket Number [T000319]
03-Apr-2021 11:03pm
Choong Lay Ling
How to transfer money from WorldFirst to Maybank?
Hi Axis, I have some funds from Amazon in WorldFirst but there is no guide to transfer the funds back to my local Maybank account? I emailed WorldFirst support but they haven't reply. What are the steps to transfer fund?
05-Apr-2021 09:38am
AXIS SUPPORT - Elizabeth
Hi Sylvia,
Thank you for contacting Axis Support Team.
To transfer money from WorldFirst to your bank account, go to Make A Payment instead of Transfer, then fill up the details accordingly. Keep in mind that if you would like to withdraw an amount that is below USD 500 then WorldFirst will charge you USD 10. However, you can accumulate your funds until it's USD 500 or more then withdraw and it'll be free.
Thanks!
13-Apr-2021 09:49am
AXIS SUPPORT - Elizabeth
Hi Sylvia,
Hope you’re doing well!
You left us a message about "How to transfer money from WorldFirst to Maybank?" some time ago and we did our best to answer, but we never heard back from you.
If the issue has been resolved, we require you to close this ticket.
If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.
I hope that our service has been of assistance to you.
If you require further assistance now, or in the future please do not hesitate to file in a new ticket through the Axis system.
Thanks!
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