Ticket System Ticket Details

Ticket Number [T000321]
Shopee - Unable to select product packages for PIC Solution

PIC Solution - unable to select the packages that buyer had selected. Default button unable to pull down and no details input please check and confirm

Attachment(s):-

Tried this morning again to submit the order, but still the same. No pull down menu to select under package type

Few sellers in Shopee do carry this product as well

No emails received that this item is not available in local market (joined January 2021)

Product Gallery in Axis shows item is available



Tried this morning again to submit the order, but still the same. No pull down menu to select under package type

Few sellers in Shopee do carry this product as well

No emails received that this item is not available in local market (joined January 2021)

Product Gallery in Axis shows item is available



Hi Michelle,

Thank you for contacting Axis Support Team.

As per our conversation on Whatsapp, we have observed that this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket is not closed within 24-48 hours from the date this ticket was sent out, the system will automatically close it on your behalf.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.

Thanks!


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