Ticket System Ticket Details

Ticket Number [T000290]
Missing item -purple rat - cash flow 101

Shipping Service: DHL Express (Date : 15/3/2021) Consignment Number/ Airway Bill No.: 2122026115 The purple rat is missing , request to replace the item. Attached the photo from buyer. Kindly , Ship to : - Jimmy Chenel 304-685 135E rue Saint-Georges, Quebec G5Y 2P7 Canada Contact no : 418 215 1546

Hi Tay,

Seems like the attached photo is missing, would you do me a favor to resend the photo, so that we able to perform further investigate?

Thanks!


Hi Tay,

Seems like the attached photo is missing, would you do me a favor to resend the photo, so that we able to perform further investigate?

Thanks!





Hi Tay,

We still are not able to see the attached photo. Could you send it to the support number at +601155012070?

Thanks!

Dear Member

please kindly check this case , if has been solve it, please help to close case.

Thank you

Hi,

Thank you for connecting with the Axis Support Team.

We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.

Thanks!



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