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Ticket Number [T000290]
19-Mar-2021 07:38pm
TAY KIM PEI
Missing item -purple rat - cash flow 101
Shipping Service: DHL Express (Date : 15/3/2021) Consignment Number/ Airway Bill No.: 2122026115 The purple rat is missing , request to replace the item. Attached the photo from buyer. Kindly , Ship to : - Jimmy Chenel 304-685 135E rue Saint-Georges, Quebec G5Y 2P7 Canada Contact no : 418 215 1546
22-Mar-2021 09:06am
AXIS SUPPORT - Apple Lim
Hi Tay,
Seems like the attached photo is missing, would you do me a favor to resend the photo, so that we able to perform further investigate?
Thanks!
22-Mar-2021 10:13am
AXIS SUPPORT - Apple Lim
Hi Tay,
Seems like the attached photo is missing, would you do me a favor to resend the photo, so that we able to perform further investigate?
Thanks!
22-Mar-2021 01:43pm
TAY KIM PEI
22-Mar-2021 01:45pm
TAY KIM PEI
22-Mar-2021 02:01pm
AXIS SUPPORT - Elizabeth
Hi Tay,
We still are not able to see the attached photo. Could you send it to the support number at +601155012070?
Thanks!
03-Jun-2021 01:24pm
AXIS SUPPORT - Sandy Bao
Dear Member
please kindly check this case , if has been solve it, please help to close case.
Thank you
08-Sep-2021 01:10pm
AXIS SUPPORT
Hi,
Thank you for connecting with the Axis Support Team.
We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.
I hope that our service has been of assistance to you.
If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.
Thanks!
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