Bulk upload file failure -

tried to upload the bulk upload file but show failure. Product category: 180945 Product: 2x THE HIVE Menstrual Cup, For Feminine Hygiene, 100% Medical Silicone it shown as per below message: Status: failure ErrorCode: 21917236|106 Error Message: "Warning - Funds from your sales may be unavailable and show as pending for a period of time. Learn more:https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4155|Funds from your sales may be unavailable and show as pending for a period of time.|Funds from your sales may be unavailable and show as pending for a period of time. Learn more:https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4155|PayPalHold|https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4155||Error - A description is required.|"

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Hi Gadget Guru Enterprise,

Thank you for contacting Axis Support Team.

There could be 3 possible reasons for this:
1. Your PayPal details in the bulk file is not filled up.
2. On your eBay settings, the Business Policies (Payment Policy, Shipping Policy, Return Policy) does not match the one in the bulk file.
3. You may have outstanding payments on eBay or PayPal that have yet to be cleared.

Could you kindly check the bulk file you uploaded as well as your eBay account for the above possible causes?

Please do not hesitate to contact us here or WhatsApp +601155012070 if you have any further enquiries.

Thanks!

Hi,

Hope you’re doing well!

You left us a message about "Bulk upload file failure" some time ago and we did our best to answer it. But we never heard back from you.

If the issue has been resolved, we require you to close this ticket.

If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future please do not hesitate to file in a new ticket through the Axis system.

Thanks!

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