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Ticket Number [T000263]
03-Mar-2021 12:03am
KONG YI HANG
un-gate to sell tongkat ali biowellz
i would like to request documents to un-gate category of bio-wellz tongkat ali
03-Mar-2021 06:32pm
AXIS SUPPORT - Apple Lim
Hi Kong Yi Hang,
Hi Kong Yi Hang,
Instead of bio-wellz tongkat ali product, we will provide you with Lucols-Collagen 7 to ungated dietary supplement category.
Both of the brands are used to ungate the this category, and it will only need one time-off submission to ungated it regardless of which brand you are selling. Thus, will need your help to ungate Lucols instead of bio-wellz.
Below is the link for you to get all the ungate documents:
https://drive.google.com/drive/folders/1HuWAmEabUkamm3BCyriD2a4Tel6lHOuI?usp=sharing
Thanks!
05-Mar-2021 03:40pm
KONG YI HANG
I am still unable to sell bio-wellz tongkat ali product. I have previously un-gate lucol-s . Below attached proof of me unable to sell tongkat ali bio wellz
Attachment(s):-
05-Mar-2021 04:09pm
AXIS SUPPORT - Apple Lim
Hi Yi Hang,
This is a new policy from Amazon, which to request an LoG (Letter of Guarantee) from the seller who is selling the Dietary Supplement Category. We are in the progress to request the relevant documents from the Manufacturer and will keep you updated as soon as possible.
We appreciate your patience and waiting.
Thanks!
11-May-2021 03:53pm
KONG YI HANG
ok
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