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Ticket Number [T000516]
01-Sep-2021 02:47pm
Darrell Tan Ming Hup
Product expiry dates
HI, I would like to confirm 2 matters: 1. For product expiry date, the file in product information under shared drive is updated automatically or other wise? May I know how frequent it is updated? 2. For Single Shipment Service (Shopee), the 2nd Tab "Insert Detail" has the Amount column. We shall follow the amount in Merchandize subtotal right? or is there any figure we need to input. I have attached the file for your reference. Thanks.
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02-Sep-2021 11:48am
AXIS SUPPORT - Bryan
Hi,
1) For the product information sheet, the expiry date will be updated by us depends on the stock batch.
2) The amount key in is Merchandize subtotal. Correct, Total product selling amount.
TQ
11-Sep-2021 04:25pm
AXIS SUPPORT
Hi,
Thank you for connecting with the Axis Support Team.
We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on behalf of you.
I hope that our service has been of assistance to you.
If you require further assistance now, or in the future, please do not hesitate to file a new ticket through the Axis system.
Thanks!
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