Request to ungate category for Amazon

Hi, may I request to ungate the following category for a/c Galatians Resources. 1. AsianMeals 2. Best One Cafe 3. Bio-Wellz 4. Cuppa Roaster Coffee 5. Dapur Spices 6. Grace Tricho 7. Lalisse 8. Living Jungle 9. Opceden Thank you

Hi Galatians Resources,

Thank you for contacting Axis Support Team.

We will send you the required documents to ungate the Grocery & Gourmet Food category, Health & Personal Care category and Topical category as soon as possible. As for the Dietary Supplements category (Bio-Wellz and Opceden), it will take a couple of weeks as we are still in the process of dealing with our suppliers to get the Certificate of Analysis for these products.

As for Living Jungle, could you click on "Request Approval" then send us a screenshot on what it says?

Thank you.

Hi Galatians Resources,

Can you send us the below information as per your Amazon account?

Name:
Store name:
Mobile number:
Address:
Email address:

Thanks!

Here you go...
Name: TAY YUEN NAH @ MICHELLE
Store name: Galatians Resources
Mobile number: 0162340600
Address: No. 58, Jalan 21/18, S.E.A. Park, 46300 Petaling Jaya, Selangor, Malaysia
Email address: galatians.resources@yahoo.com

Hi Galatians Resources,

Thank you, we will prepare the required documents as soon as possible.

Could you also kindly click on "Request Approval" for Living Jungle and send us a screenshot on what it says?

Hope to hear from you soon!

Hi, it mentioned for 8 packs and 10 packs require approval to sell (for grocery and gourmet foods category)
Thanks

Hi Michelle,

Thank you for your reply. We'll proceed with preparing the documents for you.

Hi Michelle,

Just want to confirm that the details you've provided below is exactly the same as your Amazon account right?

Name: TAY YUEN NAH @ MICHELLE
Store name: Galatians Resources
Mobile number: 0162340600
Address: No. 58, Jalan 21/18, S.E.A. Park, 46300 Petaling Jaya, Selangor, Malaysia
Email address: galatians.resources@yahoo.com

Thanks!

Display Name: TAY YUEN NAH MICHELLE
Store name: GALATIANS RESOURCES
Mobile number: +60162340600
Current Business Address:
MALAYSIA
46300
SELANGOR PETALING JAYA
NO.58 JALAN 21/18
S.E.A. PARK
Email address: galatians.resources@yahoo.com

Thanks

Just to reconfirm.... below need apply to sell in Amazon
1. AsianMeals
2. Best One Cafe
3. Bio-Wellz
4. Cuppa Roaster Coffee
5. Dapur Spices
6. Grace Tricho
7. Lalisse
8. Living Jungle (for 8 and 10 bottles)
9. Opceden
10. Opceden Kidz
11. Derma Health's SkinLabs
12. Organo Gold
13. Revuele
14. Rhymba Hills
15. The Hive
16. Top Feel
17. Zenxin Noodles

Thanks

Hi Yuen Nah,

We will be using Organo Gold Cafe Latte to ungate the grocery & gourmet foods category (AsianMeals, Best One Cafe, Cuppa Roaster Coffee, Dapur Spices, Living Jungle, Organo Gold, Rhymba Hills & Zenxin Noodles.

And we'll be using Revuele and Botanic Essentials to ungate the Health & Personal Care category as well as the Topical category (Grace Tricho, Lalisse, Derma Health's SkinLabs, Revuele). Lastly, we will use Top Feel to ungate Sexual Wellness.

Here is the google drive link https://drive.google.com/drive/folders/1Vt7pf3hW9TelCtl0TRIpzXPF071Dhk0q

Please find the required documents below in the link:
- INVOICE-TAY YUEN NAH MICHELLE (2).pdf
- TOP FEEL SMOOTH CONDOMS.zip
- BOTANIC DAILY ESSENTIALS & BOTANIC THE BREATHER ESSENTIALS OIL.zip
- ORGANO GOLD GOURMET CAFE LATTE.zip
- REVUELE INSTA MAGIC BEAUTY MATTE CONCEALER CREAM.zip

Hi Yuen Nah,

As I have mentioned before, for the Dietary Supplements category (Bio-Wellz and Opceden), it will take a couple of weeks as we are still in the process of dealing with our suppliers to get the Certificate of Analysis for these products. We hope you understand.

Thank you!

Thanks, but may I know why am I being issued with the two invoices?

Hi Yuen Nah,

The invoices in the Google Drive link is just for you to submit to Amazon to ungate the categories only, you are not actually being charged for the 2 invoices in the Google Drive link.

For your request to ungate the above categories, make sure you submit the following documents found in the Google Drive link:

- INVOICE-TAY YUEN NAH MICHELLE (2).pdf
- TOP FEEL SMOOTH CONDOMS.zip
- BOTANIC DAILY ESSENTIALS & BOTANIC THE BREATHER ESSENTIALS OIL.zip
- ORGANO GOLD GOURMET CAFE LATTE.zip
- REVUELE INSTA MAGIC BEAUTY MATTE CONCEALER CREAM.zip

Thanks!

ok, understand. thank you

Hi Yuen Nah,

Thank you for connecting with the Axis Support Team.

We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.

Thanks!

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