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Ticket Number [T000188]
31-Dec-2020 11:13pm
KONG YI HANG
ebay no sales
i would like to know how can i have my first succesful order for my ebay. based on the last time session with JS , my impression has increased a lot but still no conversion. Same goes to my lazada recently has no views, how can i improve better?
05-Jan-2021 04:28pm
AXIS SUPPORT - Nicholas
Hi Daniel,
Based on the last discussion with JS, how long it take for you to notice the improvement of your impression rate in eBay?
Have you done any improvement on these areas example store decorations, products details descriptions, photo enhancements?
05-Jan-2021 08:15pm
KONG YI HANG
yes i have changed the photo and changed the title after moderating 3-4 weeks. furthermore, it takes around 1 months to see increasing of impression. just that conversion rate is still low
https://www.ebay.com/usr/gingerbreadstoree
this is the link to my store, you may take a look
13-Jan-2021 02:23pm
AXIS SUPPORT - Nicholas
Hi Daniel,
We'll take a look at your store. Also, I've talked to Kahmini about enrolling you into the intensive class. The 90 days program is an intensive program helping sellers to boost sales and traffics to their store.
Unfortunately you were not able to make it for the last session so she'll re-arrange you to the next.
We'll get another session next week for you with trainer to go thru your store.
Btw, have you done any promotion campaign or paid ads for your eBay store?
14-Jan-2021 12:11am
KONG YI HANG
for ebay no bcos i have not get one sales that is why i am not upgrading my ebay to actual store which require me annual fees. Besides, there is no promotion tools for me to use as a user
05-Feb-2021 06:11pm
AXIS SUPPORT - Nicholas
Hi Daniel,
We shall update you again on the 90days and the store review session.
09-Feb-2021 12:19pm
AXIS SUPPORT - Apple Lim
Hi Daniel,
Thank you for connecting with the Axis Support Team.
We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.
I hope that our service has been of assistance to you.
If you require further assistance now, or in the future please do not hesitate to file in a new ticket through the Axis system.
Thanks!
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