My Profile
My Calendar
Log Out
Support Dashboard
Ticket System
Ticket List
Ticket Log
Open Ticket
FAQ Page
Search
Reseller List Search
Order List Search
Own Shipment List Search
Logout
Modal title
Widget settings form goes here
THEME COLOR
Layout
Fluid
Boxed
Header
Fixed
Default
Sidebar
Fixed
Default
Sidebar Position
Left
Right
Footer
Fixed
Default
Ticket System
Ticket Details
Home
Ticket System
Ticket Details
Ticket Number [T000555]
01-Oct-2021 11:21am
Organic Tulips Trading
Order Item Not Captured - Shopee Order ID 210930MMNHCY5T
Hi Bryan, I'm having similar problem again with the order system. The order item was not captured in the order system. Please help to manually key-in the order item so the shipping can process the order accordingly. Here's the order details: Customer Name: Shopee International Platform (SG) Shopee Order ID 210930MMNHCY5T Order item: 1 x QUEST Ginkgo Biloba Leaf Extract 30's x 150mg Product Link > https://shopee.com.my/QUEST-Ginkgo-Biloba-Leaf-Extract-30's-x-150mg-Exp-06-2023-Improves-Brain-Function-Memory-i.6003634.13106469931?position=1 Axis Invoice No: 160335 1545 Thank you. -Yoelyn-
Attachment(s):-
01-Oct-2021 12:01pm
AXIS SUPPORT - Bryan
Hi Yoelyn,
As per our whatsapp conversation, we had updated for u and you had confimed the shipment, We will process accordingly.
Attached here is the screenshot for your reference. (shared in whatsapp just now).
TQ
Attachment(s):-
Reply
1000
characters remaining
Add attachment(s):-
Attachment must be either in .jpeg, .jpg, .png, .gif, .zip, .bmp, .rar or .pdf with size below 1MB
Reply
Cancel