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Ticket Number [T000555]
Order Item Not Captured - Shopee Order ID 210930MMNHCY5T

Hi Bryan, I'm having similar problem again with the order system. The order item was not captured in the order system. Please help to manually key-in the order item so the shipping can process the order accordingly. Here's the order details: Customer Name: Shopee International Platform (SG) Shopee Order ID 210930MMNHCY5T Order item: 1 x QUEST Ginkgo Biloba Leaf Extract 30's x 150mg Product Link > https://shopee.com.my/QUEST-Ginkgo-Biloba-Leaf-Extract-30's-x-150mg-Exp-06-2023-Improves-Brain-Function-Memory-i.6003634.13106469931?position=1 Axis Invoice No: 160335 1545 Thank you. -Yoelyn-

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Hi Yoelyn,

As per our whatsapp conversation, we had updated for u and you had confimed the shipment, We will process accordingly.

Attached here is the screenshot for your reference. (shared in whatsapp just now).

TQ


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