Ticket System Ticket Details

Ticket Number [T000377]
Request for Purchase Invoice, Live Product Images, COA & GMP Certificate

Hi, kindly provide me the documents needed for Amazon category approval to ungate Feminine category using TopFeel. Please provide me the required documents such as invoices, images, and GMP certificate. Here is my information: -Legal business name: CHIN WAI LUN -Contact : +60165107349 -email address: younggalaxyenterprise@gmail.com -store name: Young Galaxy -Business Address: 101-17-06 GAMBIER HEIGHTS, PERSIARAN GAMBIER 1 GELUGOR PULAU PINANG 11700 Thanks.

Hi Wai Lun,

For the Feminine category, we could only provide you with The Hive Menstrual Cup to ungate, this is because TopFeel is under Sexual Health category.

The below link, provide you with The Hive Invoice (please refer to the old invoice), The Hive Live Photo and also COA for you to ungate the Feminine category.
link: https://drive.google.com/drive/u/1/folders/1k3QUam3kqXHcniDkqhpJ1j-J3Nv3zLt2

For TopFeel (Condom) as of now, we do not have a COA / FDA certificate to ungate it, we advise you to park listing under current available listing or focus the condoms market on eBay.

Thanks!

Hi,

Thank you for connecting with the Axis Support Team.

We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.

Thanks!


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