My Profile
My Calendar
Log Out
Support Dashboard
Ticket System
Ticket List
Ticket Log
Open Ticket
FAQ Page
Search
Reseller List Search
Order List Search
Own Shipment List Search
Logout
Modal title
Widget settings form goes here
THEME COLOR
Layout
Fluid
Boxed
Header
Fixed
Default
Sidebar
Fixed
Default
Sidebar Position
Left
Right
Footer
Fixed
Default
Ticket System
Ticket Details
Home
Ticket System
Ticket Details
Ticket Number [T000377]
18-May-2021 01:35am
CHIN WAI LUN
Request for Purchase Invoice, Live Product Images, COA & GMP Certificate
Hi, kindly provide me the documents needed for Amazon category approval to ungate Feminine category using TopFeel. Please provide me the required documents such as invoices, images, and GMP certificate. Here is my information: -Legal business name: CHIN WAI LUN -Contact : +60165107349 -email address: younggalaxyenterprise@gmail.com -store name: Young Galaxy -Business Address: 101-17-06 GAMBIER HEIGHTS, PERSIARAN GAMBIER 1 GELUGOR PULAU PINANG 11700 Thanks.
24-May-2021 05:16pm
AXIS SUPPORT - Apple Lim
Hi Wai Lun,
For the Feminine category, we could only provide you with The Hive Menstrual Cup to ungate, this is because TopFeel is under Sexual Health category.
The below link, provide you with The Hive Invoice (please refer to the old invoice), The Hive Live Photo and also COA for you to ungate the Feminine category.
link: https://drive.google.com/drive/u/1/folders/1k3QUam3kqXHcniDkqhpJ1j-J3Nv3zLt2
For TopFeel (Condom) as of now, we do not have a COA / FDA certificate to ungate it, we advise you to park listing under current available listing or focus the condoms market on eBay.
Thanks!
11-Sep-2021 03:31pm
AXIS SUPPORT
Hi,
Thank you for connecting with the Axis Support Team.
We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.
I hope that our service has been of assistance to you.
If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.
Thanks!
Reply
1000
characters remaining
Add attachment(s):-
Attachment must be either in .jpeg, .jpg, .png, .gif, .zip, .bmp, .rar or .pdf with size below 1MB
Reply
Cancel