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Ticket Number [T000469]
30-Jul-2021 06:41pm
Organic Tulips Trading
INVOICE No : IMA21-5082
Hi Bryan, I'm supposed to get a CN rebate for Cellabs order but the latest invoice issued by Axis Network did not include any CN rebate. Kindly issue CN rebate in order for me to arrange the payment. How long should I wait to get the CN rebate? Thank you. -Yoelyn-
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02-Aug-2021 05:37pm
Netbiz Internet Platform Sdn Bhd
Hi Yoelyn,
Thank you for your message and sorry for our late reply.
For the Celllabs rebate, usually it will takes a month for the payment process. Anyway, we are expediting the process on Celllabs.
There is no CN to be issued as we will transfer the amount direct to your bank account, therefore we would like to request your bank details (full name, bank, bank account number) and email to : accounts@axisnet.asia and we will process the payment immediately.
Once again, we are sorry for our late reply and thank you so much for your kind understanding.
Please stay safe ya :)
03-Aug-2021 04:54pm
Organic Tulips Trading
Hi,
Here's our bank details:
Maybank Account No: 5071 4341 5990
Company Name: Organic Tulips Trading
Thank you.
-Yoelyn-
18-Aug-2021 11:45am
AXIS SUPPORT - Bryan
Hi,
Thank you for connecting with the Axis Support Team.
We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.
I hope that our service has been of assistance to you.
If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.
Thanks!
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