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Ticket Number [T000559]
09-Oct-2021 08:40am
Shawn Yu Suen Keat
REQUEST FOR LETTER OF APPOINTMENT/ AUTHORISATION AS PRODUCT RESELLER/ DISTRIBUTOR
Hi Axis, Bryan, We have requested for this letter or proof of appointment or authorisation to distribute the products (especially supplements and skincare products) on the marketplace. Buyer also doubt and enquire about our status whether we are genuine reseller / distributor for the products in order to safeguard themselves from buying some fake products especially supplements and skincare products. Please send us a copy of the following: 1) letter of appointment or authorisation from your company to us as proof to convince the buyers 2) letter of authorisation from manufacturers to you appointing you as the Authorised Representatives for the products . For now I need for NutraVita, Therabio, Popoq, Dr Soonsak, PlantBio, dBeauLab, Quest, DeGerms, EcoSpring and Australia Botanical Soap.
19-Oct-2021 12:07pm
AXIS SUPPORT - Bryan
Hi Shawn,
Sorry for the late reply.
The brand owner is unable to provide the letter of authorization as it is not in their policy and there is multiple reseller/distributors in the market.
Instead, you may show the buyer the MOH MAL code/certificate to show the product is original, you may show the actual stock photo (you may request from us) to convince the buyer.
All of our products is 100% authentic.
Thank you.
19-Oct-2021 10:57pm
Shawn Yu Suen Keat
Hi Bryan,
There shall be 2 letters.
Letter #1 . From Axis Network Biz to me (SKY Bright) saying we are the authorised distributor for the product.
Letter #2 . From respective brand to Axis network Biz saying Axis are the Authorised Representative for the product.
We are expecting the manufacturer write direct to us. We need this letter to continue promoting your product.
19-Oct-2021 10:59pm
Shawn Yu Suen Keat
Sorry typo mistake in the last message.
The last sentence should read as follow:
We are NOT expecting the manufacturer write direct to us. We need this letter to continue promoting your product.
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