Ticket System Ticket Details

Ticket Number [T000245]
fail to bulk up load file

try many time and try different file still cannot upload file 1 is already set SKU, pls check i did any mistake?! file 2 is after set SKU and uploaded but it show some is unsuccessful is tat possible the excel file hv error it self?

Attachment(s):-


here attach the bulk upload file I was edit the SKU







sorry try to upload file but try many time also fail, finally find out need pdf file

haiz , i gv up

Hi Joanne,
As mentioned in the previous call, from the LAZADA upload, do change to older upload format and try ya.

Hi Joanne,

Thank you for connecting with the Axis Support Team.

We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.

Thanks!

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