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Ticket Number [T000245]
16-Feb-2021 08:53pm
CHONG NYUK HUN
fail to bulk up load file
try many time and try different file still cannot upload file 1 is already set SKU, pls check i did any mistake?! file 2 is after set SKU and uploaded but it show some is unsuccessful is tat possible the excel file hv error it self?
Attachment(s):-
21-Feb-2021 09:27pm
CHONG NYUK HUN
here attach the bulk upload file I was edit the SKU
21-Feb-2021 09:37pm
CHONG NYUK HUN
21-Feb-2021 09:42pm
CHONG NYUK HUN
21-Feb-2021 09:42pm
CHONG NYUK HUN
21-Feb-2021 09:43pm
CHONG NYUK HUN
sorry try to upload file but try many time also fail, finally find out need pdf file
21-Feb-2021 09:44pm
CHONG NYUK HUN
haiz , i gv up
02-Mar-2021 04:15pm
AXIS SUPPORT
Hi Joanne,
As mentioned in the previous call, from the LAZADA upload, do change to older upload format and try ya.
02-Mar-2021 05:20pm
AXIS SUPPORT - Apple Lim
Hi Joanne,
Thank you for connecting with the Axis Support Team.
We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.
I hope that our service has been of assistance to you.
If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.
Thanks!
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