Amazon Flat file bulk upload fail

uploaded multiple time for Amazon Flat file for Organo coffee but failed. Support team has advised to upload 1 product by changing the product name from Organo Gold to OG but still failed. This is the 5th time i tried to upload Amazon flat file Organo coffee & failed.

Attachment(s):-

 

Hi, the Organo Gold brand name have been registered by the manufacturer in Amazon recently, as a result, seller is not able to put this as brand name.

Alternative, you may engage the Amazon customer service to ungate the "OG" Brand first by going to Amazon seller center>> "Help Center">> Need More help.
Write in request that you want to ungate "OG" Brand". After that, you shall be able to "OG" in the bulk upload file.

TQ

Hi,

Thank you for connecting with the Axis Support Team.

We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.

Thanks!

1000 characters remaining

Add attachment(s):-
Attachment must be either in .jpeg, .jpg, .png, .gif, .zip, .bmp, .rar or .pdf with size below 1MB