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Ticket Number [T000511]
30-Aug-2021 04:55pm
AXIM PLATFORM SDN BHD
Request Photo of Walch Packaging for Appeal Damage Case
Hi, Can you pls provide the photo of parcel packaging as parcel was damage in transit. Would like to get the photo to appeal with shopee and dhl ecommerce for this case Thank you
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02-Sep-2021 11:14pm
AXIS SUPPORT - Bryan
Hi,
Kindly refer to the download link below for the parcel photo for your further action.
Download link:
https://drive.google.com/drive/folders/1uGgiuJ8VzTs_Xz0oqbzjkEMbumON6G46?usp=sharing
TQ
11-Sep-2021 04:25pm
AXIS SUPPORT
Hi,
Thank you for connecting with the Axis Support Team.
We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on behalf of you.
I hope that our service has been of assistance to you.
If you require further assistance now, or in the future, please do not hesitate to file a new ticket through the Axis system.
Thanks!
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