Urgent! Order submitted successfully in AXIS but not shown

Dear AXIS I have successfully submitted Chin Tze Jin order in AXIS memberV2 but not found in Shipment history when I retrieved the invoice no. Please advise asap as order received on Thursday. Attached herewith Airway bill of chin's order. Please advise if you find the order in AXIS for shipment arrangement, soonest possible? Regards SL

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Issue has been solved as per whatsapp message on 18th Jan.
Please close your ticket. thank you.

Hi Sephine,

Thank you for connecting with the Axis Support Team.

We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future please do not hesitate to file in a new ticket through the Axis system.

Thanks!

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