ticket T000114 not being reply

Hi , i am still waiting for reply for ticket T000114

Dear Yi Hang,

Hi, Already reply you in the ticket T00014, kindly refer back to the ticket and this ticket will close by our end.

1000 characters remaining

Add attachment(s):-
Attachment must be either in .jpeg, .jpg, .png, .gif, .zip, .bmp, .rar or .pdf with size below 1MB