Shopee Ad

Dear AXIS, Question about Shopee Ad: 1. When used up one day budget, the ad will be no longer there for the rest of the day, isn't it? 2. My Shopee Ad only showed up from 12am till 13.10pm, that could be due to running out daily budget. My daily budget allocated is RM 5 based on automatically mode. Am I doing the correct way? Can you please shed some lights on how to execute a Shopee Ad more effectively and yet economically with the ad shown up for full day? Thanks & Regards Sephine

3. is there difference if I start the ad at 00.00am and 9.00am?
4. Is there possible to have the Ad start from everyday morning at 9am ?
5. Why the competitor can have ad whole year long? how to do that?
6. Is automatic or manual more effective?

Thanks
Sephine

Hi Sephine,

1) Yes, after you've used up your budget for that day, the ad will no longer be running for the remaining time of the day.

2, 3 & 4) We suggest that you only run the ads on your peak traffic times (however, this will be a bit difficult on Shopee. I'll explain it below). This is because if the ads is running at around 7-9am when people are rushing to get to work or school, the website traffic will be low therefore your ads won't reach a lot of people and it will be a waste. That is why it's better to run it on your your peak traffic times.

You can analyse your business insights data to see what are the times where your Shopee store traffic is high and from there on, launch your ads during those times. Unfortunately for Shopee, you are not able to choose a specific TIME of the day to run your ads, instead you can only choose the start/end DATE. So, in this case you'll have to wait until your desired time to start and end the ads.

Hi Sephine,

5) There is a high possibility that they set no time limit on their ads settings. This will, however, cost a lot of money.

6) We suggest to use manual mode for keyword ads because you get to choose the type of keywords you want and you'll get to see the cost of each keyword you choose. For automatic mode, the system chooses the keywords for you that meets your budget limit, so you won't know how much each keywords cost. The higher the cost of the keyword, the better it is. For automatic mode, they MIGHT be choosing the lowest cost ones for you, which isn't good.

Below are some links about Shopee Ads:
1. https://myads.shopee.com.my/learn/faq/82/110
2. https://myads.shopee.com.my/learn/faq/79/145
3. https://myads.shopee.com.my/learn/faq/78/183
4. https://myads.shopee.com.my/learn/faq/82/107

Please feel free to contact us again if you have more enquiries.

Thank you!

Dear AXIS
1. Unfortunately for Shopee, you are not able to choose a specific TIME of the day to run your ads, instead you can only choose the start/end DATE. So, in this case you'll have to wait until your desired time to start and end the ads.
Q: In this case, I have to start & end the ads frequently within a day isn't it? Would Shopee black list me if I start & end the ads often in one day x many days?

2. We suggest that you only run the ads on your peak traffic times
Does it have cost saving if we do that? I supposed Shopee charge per click isn't it?
3. I am still blur about Shopee Discovery ad? does this ad put us at the top of shopee product search page?
4. Does SHopee offer affiliate program to advertise our ad in external platform such as Lazada Sponsored Affiliate?

look forward to your assistance via ticketing or whatssap ya

Many Thanks.
SL

Hi Sephine,

1, 2 & 5) We are not too clear on the Shopee's acceptable frequency of running ads in a day. Yes, you're right. It's a cost-per-click model. Sorry for the confusion caused. However, if you would still like to try out running ads on your peak traffic time, as I have mentioned in my previous response, Shopee system does not allow users to choose a specific TIME of the day to run your ads, instead you can only choose the start/end DATE. So, in this case you'll have to wait until your desired time to start and end the ads.

3) Shopee Discovery Ad places your product at the "Daily Discover" section on homepage, "Similar Products" section and "You May Also Like" section on the product detail page. Here is the link to help you better understand it: https://myads.shopee.com.my/learn/faq/80/141

Thanks!

Hi Sephine,

4) As far as we're aware, Shopee has an affiliate program for affiliates to join, however, we have not heard about a program like Lazada's for Shopee sellers.

6) Besides Keyword Ads, Shopee has Shop Ad which places your shop name at the top of the search page --> https://myads.shopee.com.my/learn/faq/82/144

We hope this helps. Thank you!

Dear AXIS

Thanks for your reply. Btw, does Shop Ad charges similar fees like Shopee Ad or cheaper?

when you said "hop Ad which places your shop name at the top of the search page" Does it mean it places the product listing at the top of Shopee Search page?

Hi Sephine,

You're welcome.

Cost-per-click will start at RM0.04 for Discovery Ads, RM0.06 for Keyword Ads and RM0.08 for Shop Ads, and increases depending on the demand. Your actual cost per click may be less than your bid price, depending on the bid price of other ads in the auction.

Shop Ad only places your shop name on top of the search page as shown in the picture below.

Hope this clarifies. Thank you!

Attachment(s):-

 

Hi Sephine,

Hope you’re doing well!

You left us a message about Shopee Ads some time ago and we did our best to answer it in detail. But we never heard back from you.

If the issue has been resolved, we require you to close this ticket.

If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future please do not hesitate to file in a new ticket through the Axis system.

Thanks!

1000 characters remaining

Add attachment(s):-
Attachment must be either in .jpeg, .jpg, .png, .gif, .zip, .bmp, .rar or .pdf with size below 1MB