Ticket System Ticket Details

Ticket Number [T000403]
Product Damage Inv No: 148865

Customer complaint that product damage when receive. (MY)Bio Wellz Bilberry Supplement x 4

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Hi Mr Chew,

Apologize for the inconvenience caused.

Can i have the order number for this parcel and will escalate to logistic team for investigation. Thank you.

Order id: 210607PNSV7KCP







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Hi,

Thank you for connecting with the Axis Support Team.

We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.

Thanks!


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