Product Policy Compliance

I received 2 notification with above mentioned title, please advise any action need to be taken? i try to close the the listing but failed ( because it no longer in my listing page) but this notification still remain in my seller centre. Please advise

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Hi Johnson,
is your account still active?

Name brian, account still active so far.

Dear Johnson,

Kindly close this ticket now. Our system will close this ticket automatically in 24 hours. Thank you.

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