Shopee Order No. 210905FR3X34T1

Axis Invoice 157742 Order No. 210905FR3X34T1 Mak Nyonya Instant Chicken Curry Sauce x 5 Key in to Axis system on Sunday night 10pm, checked Axis shipment history on Monday 3:30pm shows being processed, texted Axis Support WhatsApp number receive no respond, Checked email notification, didn't receive any update from Axis, meaning this shipment must have been over-looked by your logistics team, and parcel still lying in Axis warehouse.

Hi,

Our logistic team will shipout the item by today.

TQ

Halo, it is still show "being processed" at 11:32am..... system doesn't show "completed" like other shipment order submitted this morning.

Cut off time is at 12noon, but your system still show the same status .... "being processed" at 2pm now. may i know what is wrong with the shipment????

there is no email notification received for this shipment today...... why shipment not processed completely and ship out??

Hi,

Thank you for connecting with the Axis Support Team.

We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future, please do not hesitate to file a new ticket through the Axis system.

Thanks!

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