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Ticket Number [T000505]
choose what ?

we choose this rm 4.6 , click green button . then courier we cant click n choose . correct . if 5.5cm , we need key in 6cm correct ? coz i cant click 5.5

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Hi,

Question 1 ) For Shopee courier logistic, u need to go to your shipping setting and enable only JnT, DHL & Ninja Van.

Question 2) REcently, Shopee had update its policy, the dimension size shopee only accept number without any decimal. For this case, u can just round up to the next bigger number which is 6 cm.

Currently we are updating the bulk file in the goggle drive due to thhis new Shopee policy update.

TQ



Hi,

Thank you for connecting with the Axis Support Team.

We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.

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