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Ticket Number [T000570]
19-Oct-2021 11:35pm
Shawn Yu Suen Keat
Listed Products has been suspended by Marketplace SHOPEE due to Violation
Product Title: Hand sanitiser spray 50 ml] ECO Spring 50 ml Gel Hand Sanitizer with Aloe Moisturizer + High Protection Face Masks Shopee has suspended 1 of our listed product in the Marketplace due to serious violation. Please find the screenshot as attached below.
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19-Oct-2021 11:41pm
Shawn Yu Suen Keat
This is the listed product that been suspended by Shopee.
Other similar combo are under review.
Attachment(s):-
19-Oct-2021 11:44pm
Shawn Yu Suen Keat
What can you provide for us to reply / amend our listing in order for Shopee to remove the suspension?
Please read Shopee comments in the attachment above. We need the authorisation letters for the listing
21-Oct-2021 06:16pm
AXIS SUPPORT - Bryan
Hi,
At the moment no reseller is facing this issue when they use our bulk upload file to list this product.
As we noticed that you had changed your listing title. So you may edit back the listing title as per the screenshot below.
Also, I had attached the bulk upload file only for this listing for your convenience to upload again.
TQ
25-Oct-2021 04:51pm
Shawn Yu Suen Keat
Where is the sceen shot?
25-Oct-2021 05:05pm
AXIS SUPPORT - Bryan
Hi,
Sorry for the inconvenient caused, As attached,
TQ
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