Listing counterfeit products for organo gold product [Trademark Infringement]

Dear Axis Support team, I'd a listing Organo gold at Amazon marketplace meet Trademark Infringement. Could you advise the step to appeal? 10 boxes Organo Gold Café Latte + FREE 18 sachets Nugano Coffee - FREE EXPRESS SHIPPING ASIN: B0826TV11G Thank you. Regards, Sing See

Hi,

Can u forward to us the email that u received from Amazon. In the mean time, we are preparing the reply and document required for this and will update u within these 2 days. Not to worry on tihis.

As for your side, the following is the action for you.
1) Those OG listing with no sales : Remove all the listing
2) Those OG listing that parked under existing listing : Also remove
3) Those OG listing with sales or FBA listing - Can start do some promotion to quickly sell out the OG

Then create a new listing for OG.


TQ

Actually this listing "10 boxes Organo Gold Café Latte + FREE 18 sachets Nugano Coffee - FREE EXPRESS SHIPPING ASIN:" was parked under people listing. Not under my name.

So I have removed all OG listing included sales?

Hi,

Thank you for connecting with the Axis Support Team.

We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.

Thanks!

No body was giving feedback..
Why need to close this ??

Hi Sing See,

Sorry for the late reply. As this is the auto message sent by our system whereby it is under upgrading for the past 2 weeks,

Attached here is our draft reply for your action is reply to Amazon for appeal. You may amend to suite your own listing and reply to Amazon.

TQ

re attached here the files

reattached the file

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