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Ticket Number [T000095]
28-Oct-2020 05:35pm
Sephine Lim
What is the procedure for shipping my own product?
Dear AXIS If I were to sell my own products via eBay and Amazon using AXIS shipment, what is the procedure and arrangement? Likewise, if it happens to lazada and shopee? What is the arrangement? Regards Trendzy
29-Oct-2020 11:52am
AXIS SUPPORT - Kah Yee
Dear Trendzy
Axis do logisctic fulfillment for Axis products but Axis do not provide service of pick & pack for reseller’s own product. This is the step that you can do :
When you receive order (own products) via Ebay, Amazon, Lazada, Shopee, you need to pack nicely for the products that sold yourself. Then you need to send the parcel to Axis as Axis do not provide pick & pack service as mentioned above.
After that, we will help you to do the shipment process. You can submit the order (own product order) from eBay, Amazon, Lazada, Shopee in Axis system under “Own Shipment” column.
There is no extra charges on this shipment But we do charge you the shipping cost based on the shipping rate. You can know the shipping rate under “Shipping Rate” column our Axis system too.
Kindly be aware that Axis will check the type of products before we process reseller’s own product order to prevent any misconduct product.
29-Oct-2020 11:58am
Sephine Lim
Thank you for your answer.
1. For local market, Lazada & Shopee, is it better to use their logistic? Because they have many drop off points?
2. AXIS' drop off point only at Endah Parade, is it?
Regards
29-Oct-2020 12:31pm
AXIS SUPPORT - Kah Yee
1. For local market, Lazada & Shopee, it is better to use their logistics because you are required to choose shipping fee when you do listing. You need to enable at least one shipping option in Shopee if not you can upload the product.
2. Yes, AXIS' drop off point only at Endah Parade.
Attachment(s):-
30-Oct-2020 05:48pm
Sephine Lim
For eBay, we can engage AXIS to handle the logistic fulfillment.
Can we place 5 to 10 products in your warehouse to facilitate the shipment arrangement?
30-Oct-2020 06:01pm
Sephine Lim
1. what is ebay research tools that you recommend such as Amazon is using AMZScout and Hellium 10
2. Unlike Amazon, eBay do not really have fulfillment like FBA, isn't it?
3. For product sourcing, can I source some new products via Alibaba and sell in Amazon, eBay, Lazada and shopee via MCH logistic arrangement? Meaning, order from Alibaba suppliers, ship the products to Malaysia and we will pack and sell in local market and eBay in US market thru MCH logistic by AXIS?
30-Oct-2020 06:03pm
Sephine Lim
4. What are the sources for product sourcing besides Alibaba? Have you heard about Global Source?
30-Oct-2020 06:25pm
AXIS SUPPORT - Kah Yee
Dear Sephine,
Can we place 5 to 10 products in your warehouse to facilitate the shipment arrangement?
Answer: No, we do not provide warehouse service for the moment.
30-Oct-2020 06:52pm
AXIS SUPPORT - Nicholas
Hi,
1. We do not provide warehouse service to facilitate your own shipment.
2. Both AMZScout and Helium10 are great tools for product research. You can refer to their official site to find our the pricing and its pros and cons.
3. You can source any of your own products based on your own preferences. For now, we do not collaborate with other 3rd party logictic. Our supported logistic for global shipment are DHL, UPS, FedEx, and Aramex. For local, we have Poslaju, J&T, NinjaVan and DHL eCommerce. You can utilizes any Axis shipment services and different charges applies.
4. There are several product sourcing platform such as 1688, Taobao, and global source, You may google for product sourcing platforms.
Thank you.
01-Nov-2020 11:24pm
Sephine Lim
Thank you and appreciate your valuable advice.
1. Meaning to say we got to drop off our parcel upon every order received, is it?
2. Just to recap your meaning in no. 2. Are you saying that same research tools : Hellium 10 & AMZScout can apply to eBay? I thought eBay has different algorithm ? correct me if I am wrong.
3. Can we order product from Alibaba and ship to Malaysia, then resend to US for eBay and Amazon's orders? Please advise the wiser way to do this business ya?
Regards
Trendzy
09-Nov-2020 10:58am
AXIS SUPPORT - Kah Yee
Dear Sephine,
As per discussion with JS, your issue has been solved. Kindly close this ticket. Our ticket will auto close in 24 hours.
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