My Profile
My Calendar
Log Out
Support Dashboard
Ticket System
Ticket List
Ticket Log
Open Ticket
FAQ Page
Search
Reseller List Search
Order List Search
Own Shipment List Search
Logout
Modal title
Widget settings form goes here
THEME COLOR
Layout
Fluid
Boxed
Header
Fixed
Default
Sidebar
Fixed
Default
Sidebar Position
Left
Right
Footer
Fixed
Default
Ticket System
Ticket Details
Home
Ticket System
Ticket Details
Ticket Number [T000169]
16-Dec-2020 11:35am
MULTITUDE COMMERCE ENTERPRISE
Store Address
Hello Axis Team, I have a question on the store address is fill in our house address or fill in Axis warehouse address? Because delivery driver come mine house to pick up! Looking forward to hear from you for the guidance. Thanks Regards, Ben
16-Dec-2020 12:51pm
AXIS SUPPORT - Kah Yee
Dear Ker Beng,
Lazada & shopee store house is fill in reseller own House address. Did u fill in order in Netbiz system?
16-Dec-2020 01:22pm
MULTITUDE COMMERCE ENTERPRISE
Okay, noted.
Yes, I got fill in order in Netbiz system.
Thank you.
16-Dec-2020 02:25pm
AXIS SUPPORT - Kah Yee
btw, you have sent email to locafulfilment@axisnet.asia ya?
16-Dec-2020 03:04pm
MULTITUDE COMMERCE ENTERPRISE
Yes, have send email.
17-Dec-2020 10:37am
AXIS SUPPORT
Hi Ker Beng,
It shouldn't pick up at your location since the address setting is correct. Just let them know your warehouse is in another location, in case they come again. It may due to glitches in Lazada system.
17-Dec-2020 04:54pm
MULTITUDE COMMERCE ENTERPRISE
Okay. Thank you.
31-Dec-2020 11:26am
AXIS SUPPORT - Nicholas
Hello,
Your issue [T000169] is resolved. We are closing the ticket now. If there is anything else you need help with, feel free to reply to this email or call our support line. We will be happy to help. Thank you.
Reply
1000
characters remaining
Add attachment(s):-
Attachment must be either in .jpeg, .jpg, .png, .gif, .zip, .bmp, .rar or .pdf with size below 1MB
Reply
Cancel