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Ticket Number [T000540]
17-Sep-2021 02:17pm
Darrell Tan Ming Hup
Own fulfillment
Hi, I would like to get some advice on the steps for own shipment as I would like to order it for my own consumption. Please advice. Thank you. Best Regards, Darrell Tan
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20-Sep-2021 10:55am
AXIS SUPPORT - Bryan
Hi,
From the screenshot, you had submitted the shipment under own shipment (which the purpose for this is to shipOwn product , Not Axis Product). So we believe you want to order Axis product directly right?
There are 2 option u can choose:
1) To pick the item from our Office, Endah Parade, LEvel 5.
Steps: In memberV2, Go to shipment>>single shipment>> Choose Shopee / Lazada, >> Step 1 (Fill in your address) >> Step 2 (Just fill in accordingly , Listing URL, title, amount (key in product amount), Under shipping mode (Select Pick Up), Shipping LAbel (Upload product photo will do), Step 3 (Select the product u want)>> Submit as usual.
2) We courier to you the products (WE are using Pos LAju)
Steps: In MemberV2, Go to shipment>>single shipment>> Choose Shopee / Lazada, >> Step 1 (Fill in the address you want us to sent to ) >> Step 2 (Just fill in accordingly , Listing URL, title, amount (key in product amount), Under shipping mode (Select Pos Laju), Submit as usuall.
20-Sep-2021 10:57am
AXIS SUPPORT - Bryan
for Option 2, we will also bill u the shipping fees for Pos Laju.
*** For the above shipment S172104, kindly send email to sandy@netbiz.my and cc support@axisnet.asia, to request to cancel due to wrong shipment.
TQ
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