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Ticket Number [T000367]
10-May-2021 09:20pm
CHIN WAI LUN
Ungate Failed
I have submitted the invoice and images of The Hive to ungate Femine category. Here is the google drive I received from Axis: https://drive.google.com/drive/u/2/folders/1k3QUam3kqXHcniDkqhpJ1j-J3Nv3zLt2 However, I received the notification from Amazon telling me that it does not meet their requirements (please refer to attachment). Kindly provide me with more images and GMP of The Hive, or another product, Eg. Top Feel. Thanks.
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12-May-2021 05:47pm
AXIS SUPPORT - Apple Lim
Hi Wai Lun
We are in the progress of checking the reason behind of it, please allow us a few business days to check on the requirement details and we will get back with you the update next Monday.
Thanks!
17-May-2021 09:30am
CHIN WAI LUN
Hi any update on this? Thanks.
11-Sep-2021 03:22pm
AXIS SUPPORT
Hi,
Thank you for connecting with the Axis Support Team.
We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.
I hope that our service has been of assistance to you.
If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.
Thanks!
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