Ticket System Ticket Details

Ticket Number [T000244]
E-bay suspending my seller acc AGAIN after reinstating and relisting LUQUA collagen.

Hi Axis team, E-bay has suspended my seller account again after relisting collagen (LUQUA). My seller account has just been reinstated with POI and POA. Please kindly advise. Thank you. Best regards, Jin Xian

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Hi Soong Jin Xian,

As Kahmini spoke, we have submitted your eBay account for reactivation and you are well aware of that.

Please be remember that the whole process may take 1 - 2 weeks to reactivate your personal eBay account.

We appreciate your patience and understanding on this matter.

Thanks!

Hi,

Thank you for connecting with the Axis Support Team.

We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.

Thanks!

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