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Ticket Number [T000532]
10-Sep-2021 01:41pm
Siew Yoke Lee
Bulk upload file for Australian Botanical Soap Missing Mandatory Field
Hi Support team, Kindly check as tried to use the bulk upload file in Shopee, but failed and received a message that missing mandatory field that needs to complete. Not sure which part, hence, appreciate you can rectify the file in google drive. Thank you
13-Sep-2021 11:12am
AXIS SUPPORT
Hi,
Sorry for the inconvenience caused, We are doing some changes to the format of the bulk upload file.
But don't worry, You will be able to access it by today.
Happy Selling!!
Best Regards,
Axis Supports Team
13-Oct-2021 12:59pm
AXIS SUPPORT - Bryan
Hi,
Thank you for connecting with the Axis Support Team.
We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on behalf of you.
I hope that our service has been of assistance to you.
If you require further assistance now, or in the future, please do not hesitate to file a new ticket through the Axis system.
Thanks!
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