Ticket System Ticket Details

Ticket Number [T000532]
Bulk upload file for Australian Botanical Soap Missing Mandatory Field

Hi Support team, Kindly check as tried to use the bulk upload file in Shopee, but failed and received a message that missing mandatory field that needs to complete. Not sure which part, hence, appreciate you can rectify the file in google drive. Thank you

Hi,

Sorry for the inconvenience caused, We are doing some changes to the format of the bulk upload file.

But don't worry, You will be able to access it by today.

Happy Selling!!

Best Regards,
Axis Supports Team

Hi,

Thank you for connecting with the Axis Support Team.

We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on behalf of you.

I hope that our service has been of assistance to you.

If you require further assistance now, or in the future, please do not hesitate to file a new ticket through the Axis system.

Thanks!


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