Ticket System Ticket Details

Ticket Number [T000305]
Request AMAZON Ungated docs

Amazon Store Name: AHTANG STORE EMAIL : ahtang.online.store@gmail.com contact number: +60167741328

Hi Chau Tang,

Thank you for contacting Axis Support Team.

Can you provide your address as per Amazon account and ensure that the below details are exactly the same as your Amazon account?

Name: KUEK CHAU TANG
Amazon Store Name: AHTANG STORE
Email: ahtang.online.store@gmail.com
Contact Number: +60167741328
Address:

Thanks!

Name: KUEK CHAU TANG
Amazon Store Name: AHTANG STORE
Email: ahtang.online.store@gmail.com

Address:
Malaysia 83700
JOHOR YONG PENG
NO.30 JALAN KOTA IMPIAN 9
TAMAN KOTA IMPIAN

Contact Number :+60172828128

hi, I have updated with address and contact number.

Thanks and regards,
Kuek

Hi Chau Tang,

Thank you for your quick response. We will proceed with preparing the documents for your ungate.

May I know what categories you are planning to ungate?



I would like to ungated these categories.

I think ungated first will make me easier.

Or can give me some suggestion on selecting ungated cat?

Attachment(s):-

Hi Chau Tang,

We will send the documents required to ungate Grocery & Gourmet Foods, Topical and Sexual Wellness category by today. However, to ungate for Dietary Supplement, Toys & Games and Feminine Product category, it will take a longer time as these categories require Certificate of Analysis document as well as Letter of Guarantee, which we are still in the process of dealing with the suppliers to acquire these documents. We hope you understand.

Thank you!



Alright
Thanks and have a nice day, cheers


Hi Chau Tang,

Here is the google drive link with all the documents required to ungate your requested categories:

https://drive.google.com/drive/folders/1de4AbjtOC_gTGv7JeUzwNC9d4x_WgSM4?usp=sharing

Kindly take note that the invoices in the google drive link are only for you to ungate the categories, they are "dummy invoices" not real ones.

Thanks!

Hi,

noted and thanks.


TICKET HAS BEEN CANCELLED