My Profile
My Calendar
Log Out
Support Dashboard
Ticket System
Ticket List
Ticket Log
Open Ticket
FAQ Page
Search
Reseller List Search
Order List Search
Own Shipment List Search
Logout
Modal title
Widget settings form goes here
THEME COLOR
Layout
Fluid
Boxed
Header
Fixed
Default
Sidebar
Fixed
Default
Sidebar Position
Left
Right
Footer
Fixed
Default
Ticket System
Ticket Details
Home
Ticket System
Ticket Details
Ticket Number [T000305]
25-Mar-2021 05:54pm
AHTANG ONLINE STORE
Request AMAZON Ungated docs
Amazon Store Name: AHTANG STORE EMAIL : ahtang.online.store@gmail.com contact number: +60167741328
25-Mar-2021 06:12pm
AXIS SUPPORT - Elizabeth
Hi Chau Tang,
Thank you for contacting Axis Support Team.
Can you provide your address as per Amazon account and ensure that the below details are exactly the same as your Amazon account?
Name: KUEK CHAU TANG
Amazon Store Name: AHTANG STORE
Email: ahtang.online.store@gmail.com
Contact Number: +60167741328
Address:
Thanks!
26-Mar-2021 10:22am
AHTANG ONLINE STORE
Name: KUEK CHAU TANG
Amazon Store Name: AHTANG STORE
Email: ahtang.online.store@gmail.com
Address:
Malaysia 83700
JOHOR YONG PENG
NO.30 JALAN KOTA IMPIAN 9
TAMAN KOTA IMPIAN
Contact Number :+60172828128
26-Mar-2021 10:23am
AHTANG ONLINE STORE
hi, I have updated with address and contact number.
Thanks and regards,
Kuek
26-Mar-2021 11:09am
AXIS SUPPORT - Elizabeth
Hi Chau Tang,
Thank you for your quick response. We will proceed with preparing the documents for your ungate.
May I know what categories you are planning to ungate?
26-Mar-2021 11:45am
AHTANG ONLINE STORE
I would like to ungated these categories.
I think ungated first will make me easier.
Or can give me some suggestion on selecting ungated cat?
Attachment(s):-
26-Mar-2021 12:21pm
AXIS SUPPORT - Elizabeth
Hi Chau Tang,
We will send the documents required to ungate Grocery & Gourmet Foods, Topical and Sexual Wellness category by today. However, to ungate for Dietary Supplement, Toys & Games and Feminine Product category, it will take a longer time as these categories require Certificate of Analysis document as well as Letter of Guarantee, which we are still in the process of dealing with the suppliers to acquire these documents. We hope you understand.
Thank you!
26-Mar-2021 01:47pm
AHTANG ONLINE STORE
Alright
Thanks and have a nice day, cheers
26-Mar-2021 07:05pm
AXIS SUPPORT - Elizabeth
Hi Chau Tang,
Here is the google drive link with all the documents required to ungate your requested categories:
https://drive.google.com/drive/folders/1de4AbjtOC_gTGv7JeUzwNC9d4x_WgSM4?usp=sharing
Kindly take note that the invoices in the google drive link are only for you to ungate the categories, they are "dummy invoices" not real ones.
Thanks!
27-Mar-2021 10:20am
AHTANG ONLINE STORE
Hi,
noted and thanks.
TICKET HAS BEEN CANCELLED