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Ticket Number [T000202]
11-Jan-2021 05:03pm
Yong Mei Fang
Order ID #112-6322846-8819405; UPS tracking ID 1Z6E395A0463030097 (DooDads Cards Missing)
Hi, I received message from customer, DooDads Card missing. Could you please check and replace ? Thanks.
12-Jan-2021 11:07am
AXIS SUPPORT - Nicholas
Dear Abby,
We're looking into your case. As per our conversation yesterday, please send in the reply details and photos, together the relevant shipping info for easy follow up.
Thank you.
14-Jan-2021 06:20pm
AXIS SUPPORT - Sandy Bao
Hi Abby,
For the above missing items, please submit own shipment and put product description as DooDads cards.
Please email and provide us the transaction ID/shipment number to sandy@netbiz.my.
Thank you and have a nice day!!
05-Feb-2021 04:15pm
AXIS SUPPORT - Apple Lim
Hi Yong,
Thank you for connecting with the Axis Support Team.
We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.
I hope that our service has been of assistance to you.
If you require further assistance now, or in the future please do not hesitate to file in a new ticket through the Axis system.
Thanks!
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