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Ticket Number [T000323]
05-Apr-2021 11:11am
TAN CHAUR MING
Different between Amazon Flat File Package & Price List
Dear Axis Support, I found some different between Amazon Flat File and Price List for these 2 product. Could you support me? RHYMBALHILLS - Difference on Product Package PHYTOSCIENCE - Different for Product Quantity Thank you. Best Regards, Bryan Tan
Attachment(s):-
05-Apr-2021 01:53pm
AXIS SUPPORT - Elizabeth
Hi Bryan,
Thank you for contacting Axis Support Team.
Could you elaborate more on what differences you found between the files?
09-Apr-2021 04:33pm
AXIS SUPPORT - Elizabeth
Hi Bryan,
As per our conversation on Whatsapp, we have clarified the name differences for Rhymba Hills in Amazon flat file and price list. As for the Phytoscience + Biowellz, we were looking at the wrong price list. The correct price list for that flat file is this: https://docs.google.com/spreadsheets/d/1jhK5kI350bszxrAwQUtby8voMghft0_0/edit#gid=1875356402
Hope this clarifies!
Thanks!
Attachment(s):-
09-Apr-2021 05:00pm
TAN CHAUR MING
Dear Axis Support Team,
Thank you for your clarification. Now i understood and you can close this case already.
Best Regards,
Bryan Tan
09-Apr-2021 05:03pm
AXIS SUPPORT - Elizabeth
Hi Bryan,
We're glad that our service has been of assistance to you, as a result, we will close this ticket.
If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.
Thanks!
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