TR148232- Customer receive wrong item

In axis system, i submit : Tanamera Toning Green Coffee Body Scrub (100g) However, customer receive tanamera toning green coffee body bar SOAP. Customer name :Maryam Mohd address: 19, Jalan Anggerik Perdana 3/4, Taman Anggerik Perdana, Semenyih, 43500, Selangor, Selangor, Selangor, Selangor, 43500, MY 60126369476

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Attn : Sandy,

Order item key in MemberV2 : Tanamera Toning Green Coffee Body Scrub (100g)
Item received by customer : tanamera toning green coffee body bar SOAP

Tang Zhe's Reply : Customer agreed to keep the item so need relevant chaging on the billing.

Attached is the screenshot for shipment history and conversation with Tang Zhe.

Kindly help to assist on the changing on the billing. TQ



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Attn: Sandy,

Attached the shipment history for Tang Zhe for your reference.

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Dear Member

will report this issue to finance and get back to you asap.

Thank you

As per check, the billing haven't make any relevance changes for TR148232

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Dear Member

If this case have been solve, please kindly close this case.

Thank you

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