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Ticket Number [T000348]
22-Apr-2021 01:14pm
CHIN WAI LUN
Request for Purchase Invoice, Live Product Images, COA & GMP Certificate
Hi, kindly provide me the documents needed for Amazon categories approval for the below 5 categories: 1. Grocery & Gourmet Food (brand: AsianMeal) Asianmeals Stir Fry Sambal Sauce, Perfect for Nasi Lemak, Malaysian Food, Sweet and Spicy Chili Paste, Hot Sauce, Chili Sauce, Asian Sauce, 4.2oz (Pack of 6) 2. Dietary Supplement(brand: Plantbio) PlantBio Omega Plus 100% Vegan Friendly, with 4465mg of Omega 3, 6 & 9 | Supports Brain, Heart & Digestive Health | Daily Supplement, Contains Vitamin A & C, 30 Sachet/10g 3. Toys & Games (brand: Cashflow) Cashflow 101 Board Game - Robert Kiyosaki Cashflow Board Game 4. Topical Product (brand: Botanic Essential) Botanic Essentials (1) Lovely Day (Rose Geranium & Lavender) 10ml + (1)The Breather (Eucalyptus & Tea Tree) 10ml Pharmaceutical Grade Essential Oil Blend Aromatherapy Healing & Calming Ease Breathing 5. Fermine Product (brand: The Hive) 2X Hivette Menstrual Cup by The Hive | Reusable Period Cup - Tampons & Pads Alternative | Suitable for Light to Heavy Flow | Last for 12 Hours | Safer & Healthier Choice | 35ml Each/Black Please provide me the 5 separate invoices, images, and certifcates. Here is my information: -Legal business name: CHIN WAI LUN -Contact : +60165107349 -Business Address: 101-17-06 GAMBIER HEIGHTS, PERSIARAN GAMBIER 1 GELUGOR PULAU PINANG 11700 Thanks.
22-Apr-2021 05:00pm
AXIS SUPPORT - Elizabeth
Hi Chin Wai Lun,
Thank you for contacting Axis Support Team.
Kindly provide your email address used to register for Amazon as well as your store name.
We will prepare the documents required for you to ungate Grocery & Gourmet Foods category using AsianMeals, Toys & Games category using Cashflow 101 and Topical Product category using Lalisse Lavender Hand Cream. As for Feminine Product and Dietary Supplement category, we do not have the updated documents for it yet as we are in the process of dealing with our suppliers on acquiring the documents and it will take a while. We hope you understand.
Thanks!
23-Apr-2021 10:00am
CHIN WAI LUN
email address: younggalaxyenterprise@gmail.com
store name: Young Galaxy
Thanks.
11-Sep-2021 03:21pm
AXIS SUPPORT
Hi,
Thank you for connecting with the Axis Support Team.
We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.
I hope that our service has been of assistance to you.
If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.
Thanks!
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