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Ticket Number [T000141]
19-Nov-2020 06:35pm
Sephine Lim
How would you handle for bundle not shown in AXIS Price Simulator?
Dear AXIS 1. How would you handle the order out of normal suggested bundle in AXIS price simulator? For example, I list 6 pack of phytoScience Double Stemcell or 5 pack of phtoScience Dbl stemcell + 1 free Phytoscience SnowPhyll, these combination are not in your price simulator, How do you charges us? I think shipment handling not difference, isn't it? 2. Which courier, UPS or DHL used by AXIS? TQ SL
20-Nov-2020 10:55am
AXIS SUPPORT - Nicholas
Hi Sephine,
Please refer and follow the pricelists given to create your listings.
All pricelists and bundles are created for members based on the result of optimized shipping advantages, market research and surveys. Hence, members should always refer and check for the updated pricelist in the google drive access given to members.
05-Feb-2021 04:04pm
AXIS SUPPORT - Apple Lim
Hi Sephine,
Thank you for connecting with the Axis Support Team.
We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.
I hope that our service has been of assistance to you.
If you require further assistance now, or in the future please do not hesitate to file in a new ticket through the Axis system.
Thanks!
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