Parcel not shipped out yet

Referring to invoice number : 144000 858 702-8793695-1716248 DHL tracking number 2122028985 As checked and shown in DHL tracking, the parcel is not handed to DHL yet. This order was placed on 31th March. May I know if there is anything wrong with this order? will I cause late delivery from my part to buyer? Please advice

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Hi Henry,

Thank you for contacting Axis Support Team.

As per our conversation on Whatsapp, we will check with DHL regarding this issue as they have not updated their system, and we will get back to you as soon as we hear back from DHL.

Thanks!

Hi Henry,

Thank you for connecting with the Axis Support Team.

We have observed that this ticket has been well resolved, as a result, we will close this ticket.

I hope that our service has been of assistance to you. If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.

Thanks!

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