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Ticket Number [T000070]
22-Oct-2020 01:21am
KONG YI HANG
EBAY
Good day , i have previously spoken to customer support regarding that my ebay platform is not generating sales after 2 months plus of listing product. I couldn't increase my selling limit as ebay request me to sucessfully make one order before increasing my selling limit. I am eager to seek for support to help out for my ebay platform. I have reached out a couple times but the solution provided from the training wasn't enough as the suggestion suggested i have tried before reaching out. Please get back to me to review my account. I hope i can get an instant arrangement on skype call for customer support to check on my account. Is there anything i can do to reach out customer. Below i have provided the screenshot of my traffic/ impression of my product. i am wondering why is it not generating sales. PLEASE GET BACK TO ME AS SOON AS POSSIBLE. I am tired of waiting for help since axis say there will be a 90 days hand-to-hand program given to me when i signed up. Tq
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22-Oct-2020 04:57pm
AXIS SUPPORT - Serena
Hi Yi Hang,
Understand your concern and thank you for reaching out to us as well regarding your concern. We will have a review on your account and look into it. Details as below:
Date: 23 October 2020 (Friday)
Time: 4pm
Do let us know if you will be available and please provide your ebay ID as well, thanks! :)
22-Oct-2020 09:23pm
KONG YI HANG
Yes i am avaialble and i received a text from customer support.
ebay ID : gingerbreadstoree
27-Oct-2020 11:00am
AXIS SUPPORT - Kah Yee
Dear Yi Hang,
Last week account review was done. Kindly close this ticket & thank you so much.
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