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Ticket Number [T000265]
04-Mar-2021 12:36pm
CHAN KOK WEI
ungate topical category
Good day, I would like to request to ungate topical category in Amazon Chan Kok Wei 41, Jalan Manjoi 5, Taman Kok Lian, Jalan Ipoh Kuala Lumpur Malaysia 51200 0162333353 This is the listing https://www.amazon.com/dp/B08T6BD13H?ref=myi_title_dp Attached file is for your reference
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04-Mar-2021 12:53pm
AXIS SUPPORT - Apple Lim
Hi Dave Chan,
Thank you for connecting Axis Support Team.
We are aware of your ticket and now in the progress of creating the relevant documents for you to ungate this category.
Thanks!
04-Mar-2021 05:37pm
AXIS SUPPORT - Apple Lim
Hi Dave Chan,
We have sent out relevant documents for you to ungate a total of 5 categories.
You may ungate Personal Care Category by using the other brand - The Hive as a replacement for Revuele. If you did not find it in your email, please do look into your SPAM mail to double-check with it.
Please note that you may find out there is a difficulty for you to ungate Personal Care and Dietary Supplement Category, if you encountered any challenges or rejection of ungate, please do file in a new ticket for further inquiry.
Thanks!
04-Mar-2021 05:38pm
AXIS SUPPORT - Apple Lim
Hi Dave Chan,
Thank you for connecting with the Axis Support Team.
We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.
I hope that our service has been of assistance to you.
If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.
Thanks!
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