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Ticket Number [T000455]
19-Jul-2021 01:01pm
Wong Yim Fong
Request for Live Product Image ( Rejected by Amazon )
To Whom It May Concern, Good Afternoon Pls be informed that I requested live product image for Tanamera soap earlier and requested to Un-gate the topical category through Amazon. However, there was a replied from Amazon that my action was not successful due to below reason : Product Packaging Picture : - The images provided are unclear or the text is illegible. Please provide legible images showing each side of the product packaging with product information. - The images provided do not show the manufacturer or brand owner’s name or contact information. Accepted contact information includes a physical address, website URL, or phone number. Please provide images that meet this requirement. I appreciate you can resend the above images which meet the above requirement to ease my process to Un-gate the category. Thank You valuedvstore Wong Yim Fong davinawong118@hotmail.com 017-6794180
21-Jul-2021 03:45pm
AXIS SUPPORT - Bryan
Hi,
please refer to the download link below to download the file, as due to the big file, we are unable attach the file here.
Download link:
https://www.dropbox.com/s/mbi0nxdmis3kpuq/tanamer
TQ
11-Sep-2021 04:07pm
AXIS SUPPORT
Hi,
Thank you for connecting with the Axis Support Team.
We have observed this ticket has been well resolved, as a result, we require you to close this ticket. If the ticket did not close within 24-48 hours from the date of this ticket send out, the system will automatically close it on-behalf of you.
I hope that our service has been of assistance to you.
If you require further assistance now, or in the future please do not hesitate to file a new ticket through the Axis system.
Thanks!
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